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Does Insurance Cover Transportation for Wheelchair Repair or Evaluation Appointments? 

In most cases, no. Many private health insurance plans, Medicare and Medicaid programs do not routinely cover transportation to Complex Rehabilitation Technology (CRT) evaluations, fittings or repair appointments.  At a Glance  What Does Insurance Typically Cover for Transportation to CRT Appointments?  NEMT is an insurance benefit that provides transportation to medical appointments for individuals who don’t have a reliable or accessible way to get there. It’s most commonly…

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Does Insurance Cover a Loaner Wheelchair During Repairs?  

3 Ways Temporary Replacement Coverage Would Help CRT Users  For people who rely on Complex Rehab Technology (CRT), even a short repair delay can disrupt daily life. When a wheelchair breaks down, access to loaner wheelchairs can mean the difference between maintaining independence and being unable to work or attend school, go to medical appointments or participate in daily activities.   Many CRT users…

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Why Wheelchair Preventive Maintenance Matters 

boy in complex power wheelchair

Six Facts Every CRT User Should Know  Wheelchair preventive maintenance is routine service that helps prevent breakdowns, improve safety and extend the life of complex rehabilitation technology (CRT) equipment. Most insurance plans do not cover wheelchair preventive maintenance, which often forces CRT users to wait until equipment fails before repairs are approved.  At-A-Glance Summary  What Is Wheelchair Preventive Maintenance?   Preventive wheelchair…

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Prior Authorization for CRT Equipment Repairs: Facts Every CRT User Should Know

At-A-Glance Summary Many health insurance carriers require prior authorization to repair CRT equipment that’s already been approved. The process involves submitting several documents and other information to your insurance provider for approval. Waiting for approvals often adds one to four weeks to the process and can delay CRT users from getting the repair they need.…

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Like Cars, Wheelchairs Need Regular Maintenance

Data reveals the value of covering twice-a-year preventive maintenance for CRT equipment For Complex Rehabilitation Technology (CRT) users, a wheelchair breakdown isn’t just an inconvenience. It means that daily life is on hold indefinitely. While most mobility equipment is designed to last five years, the wearable key components will require maintenance and replacement to keep…

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