NSM — National Seating & Mobility https://www.nsm-seating.com/ Thu, 28 May 2026 21:06:28 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 https://www.nsm-seating.com/content/uploads/2020/03/favicon-150x150.png NSM — National Seating & Mobility https://www.nsm-seating.com/ 32 32 Enteral Feeding at Home: Expert Guide for Patients & Caregivers  https://www.nsm-seating.com/journal/enteral-feeding-at-home-expert-guide-for-patients-caregivers/ Thu, 04 Jun 2026 11:00:00 +0000 https://www.nsm-seating.com/?p=22892 Learn how to manage enteral feeding at home with expert tips on feeding tubes, pumps, troubleshooting and daily care routines.  Quick Takeaways  The good news: most challenges become far more manageable with the right support. The experts on National Seating & Mobility’s (NSM) Medical Supplies team shared a few practical tips and answered some of the most common questions they’re asked — all designed to make the transition smoother, safer…

The post Enteral Feeding at Home: Expert Guide for Patients & Caregivers  appeared first on NSM — National Seating & Mobility.

]]>
Learn how to manage enteral feeding at home with expert tips on feeding tubes, pumps, troubleshooting and daily care routines. 

Quick Takeaways 

  • Enteral feeding at home becomes easier with routine and support 
  • Feeding pumps deliver nutrition safely and consistently 
  • Most common issues (leaks, clogs, alarms) have simple solutions 
  • Care teams and support groups can help reduce stress 
  • Managing enteral feeding at home is a major transition for patients and caregivers. Between learning how to use feeding pumps, managing supplies and adapting to new routines, the first few weeks can come with a steep learning curve.  

The good news: most challenges become far more manageable with the right support. The experts on National Seating & Mobility’s (NSM) Medical Supplies team shared a few practical tips and answered some of the most common questions they’re asked — all designed to make the transition smoother, safer and less overwhelming for patients and caregivers alike. 

What Is Enteral Feeding at Home?  

Enteral feeding is a method of delivering nutrition directly to the digestive tract via a feeding tube. It is used for individuals who cannot safely swallow or cannot consume adequate nutrients from food or supplements by mouth. Enteral feeding solutions rely on tubing, enteral feeding pump systems, nutritional formulas, feeding bags, gravity feeding kits and other items to deliver needed nutrients.  

What Is a G-Tube?  

A G-Tube is a medical device inserted through the abdomen into the stomach to directly deliver nutrition, fluids and sometimes medication. Other types of feeding tubes include J-Tubes, which are inserted directly into the jejunum (the middle segment of the small intestine) when the stomach cannot be used for digestion and low-profile button tubes, which are smaller G-Tubes that sit near the skin and are often used for children. 

What Are Enteral Feeding Pumps?  

Enteral feeding pumps, such as the Infinity Enteral Feeding Pump and the Omni Feeding Pump, are medical devices that deliver nutrition at a controlled rate.   

Your lifestyle can help determine which pump best fits your needs:  

  • The Infinity pump is lightweight and portable, making it ideal for active lifestyles 
  • The Omni pump is simple to use and designed for reliable home use 

NSM’s Medical Supplies care team works with our clients to determine an enteral feeding solution that best fits their lifestyle and clinical needs.  

Common Challenges with Enteral Feeding (and How to Solve Them)  

Adjusting to an enteral feeding pump can take a little time. Often, new users experience common challenges:  

  • Pump alarms: Often caused by tubing kinks or flow issues 
  • Nausea or fullness: May indicate the feeding rate is too fast
  • Tube clogging: Prevented by flushing with water before and after feedings and medications 
  • Skin irritation: Requires consistent daily care and monitoring 
  • Supply management: Staying on schedule with reorders is key to avoiding gaps in care 

Most of these challenges are manageable with routine, education and early intervention. Reach out to the NSM Medical Supplies care team or your supplier if you’re having problems or need more information about how to use your specific enteral feeding system.  

What to Do if Your G-Tube Is Leaking 

Some minor leakage can occur around your G-Tube, especially early on. If you do notice leakage, follow these steps to manage leakage safely.  

Common causes of G-Tube leakage include:  

  • Tube movement or improper fit   
  • Feeding too quickly or in large volumes  
  • Skin irritation 

If you notice leakage around your G-Tube: 

  • Keep the area clean and dry  
  • Use split gauze if needed, but avoid overuse  
  • Ensure the tube is properly secured  
  • Slow the feeding rate if needed  
  • If leakage is ongoing, worsening or causing skin breakdown, contact your healthcare provider promptly 

How to Choose the Right Enteral Feeding Equipment for Home Use 

Setup Options for Enteral Feeding at Home 

Several flexible set-up options are available for enteral feeding systems. Traditional IV poles are often used, but other options, like the Free Arm Feeding Tube Assistant, can provide added convenience and mobility depending on the user’s home environment or needs.  

Enteral Feeding Formulas 

There are a wide variety of nutritional formulas available for individuals who use enteral feeding systems, and these options can all be tailored to fit each person’s dietary and clinical requirements. NSM partners with all major enteral nutrition manufacturers, ensuring our clients have access to formulas that meet their needs.  

Enteral Feeding Bags 

Enteral feeding bags are designed for single day use. It’s recommended that you rinse enteral feeding bags with warm water between feedings if you’re reusing them within the same day, then discard after 24 hours. This reduces the risk of bacterial growth and decreases your chances of infection. Using enteral feeding bags beyond 24 hours is not recommended.  

Are There Enteral Feeding Support Groups for Caregivers and Families?  

Yes, there are enteral feeding support groups. Many families find it helpful to connect with others who are going through a similar experience. Online communities, especially caregiver and parent groups, provide:  

  • Real world advice and troubleshooting tips  
  • Emotional support and encouragement  
  • Practical insights for daily care  

Some good resources include:  

Many other organizations and local groups that provide resources, insight, support and education about enteral feeding.   

NSM Offers Personalized Support for Enteral Feeding at Home 

Our Medical Supplies team can help you choose the right equipment, manage supplies and work with your insurance carrier. Contact National Seating & Mobility today to get started.  

Start the Conversation 

The post Enteral Feeding at Home: Expert Guide for Patients & Caregivers  appeared first on NSM — National Seating & Mobility.

]]>
Why Wheelchair Preventive Maintenance Matters  https://www.nsm-seating.com/journal/did-you-know-preventive-maintenance/ Thu, 28 May 2026 20:51:27 +0000 https://www.nsm-seating.com/?p=20115 Six Facts Every CRT User Should Know  Wheelchair preventive maintenance is routine service that helps prevent breakdowns, improve safety and extend the life of complex rehabilitation technology (CRT) equipment. Most insurance plans do not cover wheelchair preventive maintenance, which often forces CRT users to wait until equipment fails before repairs are approved.  At-A-Glance Summary  What Is Wheelchair Preventive Maintenance?   Preventive wheelchair…

The post Why Wheelchair Preventive Maintenance Matters  appeared first on NSM — National Seating & Mobility.

]]>
Six Facts Every CRT User Should Know 

Wheelchair preventive maintenance is routine service that helps prevent breakdowns, improve safety and extend the life of complex rehabilitation technology (CRT) equipment. Most insurance plans do not cover wheelchair preventive maintenance, which often forces CRT users to wait until equipment fails before repairs are approved. 

At-A-Glance Summary 

  • Most insurance providers do not cover preventive maintenance for complex rehabilitation technology (CRT) equipment.  
  • Preventive maintenance can reduce wheelchair breakdowns, injuries and health complications.  
  • Many wheelchair parts wear out before a chair’s expected five-year lifespan.  
  • Wheelchair preventive maintenance may help reduce emergency repair delays and loss of independence.  

What Is Wheelchair Preventive Maintenance?  

Preventive wheelchair maintenance may vary based on the type of CRT equipment and individual needs, but common service items may include: 

  • Inspecting tires and casters for wear 
  • Checking bearings and moving parts
  • Testing batteries and power systems
  • Inspecting motors, electronics and joystick controls 
  • Reviewing seating, positioning and pressure distribution 
  • Tightening loose hardware and adjusting alignment 
  • Identifying worn components before failure occurs 

Insurance Rarely Covers Wheelchair Preventive Maintenance 

For people who rely on CRT equipment, their wheelchair isn’t optional. It’s essential for mobility, health and independence.  

Because preventive maintenance isn’t covered by most insurance carriers, CRT users may: 

  • Experience small issues turning into catastrophic equipment failures 
  • Longer repair times 
  • Face decreased mobility and independence as well as lost income or missing family and social events 
  • Experience medical complications such as pressures injuries or increased risk of falling 

Six Facts About Wheelchair Preventive Maintenance 

So, how could coverage for preventive maintenance help CRT users? Here are six important facts to know. 

 1. Wheelchairs Require Ongoing Maintenance 

CRT equipment is highly customized and often made up of thousands of components. Since CRT users rely on mobility equipment every day, wear and tear adds up over time. 

Parts wear out or require maintenance to keep a wheelchair working at optimal levels. Like routine oil changes or tire rotations for a car, preventive maintenance helps address issues before they become larger problems. 

2. Preventive Maintenance Can Help Reduce Equipment Failures 

When wear and tear goes unchecked, it can contribute to additional damage or equipment malfunctions. Preventive maintenance reduces breakdowns by identifying problems early. 

Benefits include: 

  • Fewer emergency repairs 
  • Shorter downtime 
  • Lower long-term repair costs 
3. Routine Adjustments Make Sure Your Chair Fits Correctly 

A CRT wheelchair is configured to meet a user’s specific needs, including posture, alignment, pressure distribution and comfort. 

Frequent adjustments can help ensure equipment continues to meet those needs over time and support proper seating and positioning. 

4. Maintenance Directly Impacts Health and Safety 

When a CRT user is immobile or incorrectly seated, health risks increase, including: 

  • Pressure sores 
  • Musculoskeletal concerns 
  • Falls  
  • Collisions 

Preventive maintenance coverage would help reduce these risks by ensuring your CRT equipment is safe, stable and properly fitted.  

5. Mobility Equipment Helps Support Independence 

For CRT users, mobility equipment plays an important role in work, daily routines and spending time with family and friends. 

Wheelchair equipment failures can contribute to lost mobility and missed income and make it more difficult for users to participate in everyday life. Preventive maintenance coverage would help CRT users continue moving through their lives with fewer disruptions. 

6. Research Points to the Value of Preventive Maintenance 

Clinical research shows that: 

  • Many wheelchair components fail before their expected 5-year lifespan (Spinal Cord, the official journal of the International Spinal Cord Society)  
  • Proactively checking equipment can lead to fewer accidents (Clinical Rehabilitation) 
  • The more complex the mobility equipment, the greater probability of high-risk chair failure, often affecting wheelchair users with the most severe diagnoses and mobility needs.  
  • Wheelchair failures that result in immediate consequences, such as being stranded or missing work or appointments, lead to a higher likelihood of developing pressure sores or being hospitalized (Archives of Physical Medicine and Rehabilitation 

Learn more about the research supporting preventive maintenance coverage for CRT equipment. 

The wheelchair parts that most commonly fail include:  

  • Manual chairs: casters, tires and bearings 
  • Power chairs: electronics, batteries and motors for power chairs. 

Preventive maintenance coverage would help reduce accidents and improve long-term outcomes for CRT users.  

Did You Know You Can Make a Difference?  

As a CRT user, your experience can help legislators and health insurance carriers better understand the value of preventive maintenance coverage.  

Research What’s Happening in Your State 

Follow advocacy organizations like NCARTiNRRTSAAHomecare and other advocates to stay informed about ongoing efforts and what is happening in your state.  

Share Your Story 

Lawmakers and health insurance providers may not fully understand the impact wheelchair failures can have on daily life, work and health. Sharing your experience and real examples can help others better understand the value preventive maintenance coverage could provide. Find your elected officials.  

Make Your Voice Heard 

In many ways, private healthcare insurance providers follow the examples of Medicare and Medicaid. Call the Centers for Medicare and Medicaid Services (CMS) directly at 1-800-633-4227 to urge coverage of preventive maintenance. 

Frequently Asked Questions 

What is preventive maintenance for wheelchairs? 

Preventive maintenance involves routine service and adjustments that help keep CRT equipment functioning at optimal levels and addresses wear and tear before a failure occurs. This can include checking tires, casters, batteries, electronics, seating systems and positioning to keep equipment functioning safely and effectively.  

Does insurance cover preventive maintenance for wheelchairs? 

In most cases, insurance plans do not cover preventive maintenance for CRT equipment. Coverage often begins when a wheelchair part fails, which can contribute to delays, loss of mobility and disruptions to work and daily activities.  

Why is wheelchair preventive maintenance important? 

Preventive maintenance may help reduce wheelchair breakdowns, support proper seating and positioning and lower health and safety risks related to equipment failure. For CRT users, maintaining reliable mobility equipment can also help support independence and participation in daily life. 

What wheelchair parts wear out most often? 

Research has found that parts such as casters, tires and bearings for manual chairs, along with electronics, batteries and motors for power chairs, may fail before the expected useful life. 

What are some signs my wheelchair might need maintenance?  

New and unusual noises, a wheelchair that’s suddenly difficult to maneuver, visible wear and tear and a power chair battery that’s no longer holding its charge can all be signs your wheelchair might need a tune up. Learn more about signs your wheelchair needs maintenance. 

The post Why Wheelchair Preventive Maintenance Matters  appeared first on NSM — National Seating & Mobility.

]]>
Safety Beds for Autism: How Enclosed Beds Help Prevent Wandering, Injury and Sleep Problems https://www.nsm-seating.com/journal/safety-beds-for-autism-how-enclosed-beds-help-prevent-wandering-injury-and-sleep-problems/ Tue, 26 May 2026 23:32:29 +0000 https://www.nsm-seating.com/?p=22861 Expert: Alison Curfman, M.D., MBA Reviewer: Chelsea Nall, OTR/L, CSRS, ATP Up to 80% of children with Autism Spectrum Disorder (ASD) experience sleep problems—and nearly half attempt to elope, with nighttime being a particularly high-risk time for wandering. For families, this makes bedtime one of the most stressful and potentially dangerous parts of their day.  Safety beds for autism, also called enclosed beds, are designed to reduce…

The post Safety Beds for Autism: How Enclosed Beds Help Prevent Wandering, Injury and Sleep Problems appeared first on NSM — National Seating & Mobility.

]]>
Expert: Alison Curfman, M.D., MBA 
Reviewer: Chelsea Nall, OTR/L, CSRS, ATP

Up to 80% of children with Autism Spectrum Disorder (ASD) experience sleep problems—and nearly half attempt to elope, with nighttime being a particularly high-risk time for wandering. For families, this makes bedtime one of the most stressful and potentially dangerous parts of their day. 

Safety beds for autism, also called enclosed beds, are designed to reduce the risk of elopement or unsafe wandering and increase sleep quality and duration by creating a secure, sensory-friendly sleep environment. 

At-a-Glance Summary:  

  • Up to 80% of children with ASD experience chronic sleep disturbances 
  • Nearly half of children with ASD aged 4 and above attempt elopement
  • Safety beds help:  
    • Protect against wandering and elopement 
    • Improve sleep duration and quality 
    • Reduce injury risk 
    • Support sensory regulation 
  • They may also lower long-term healthcare costs by preventing injuries and emergency room visits, less dependence on medications for sleep or behavioral management and delaying or mitigating the need for residential placement 

What Is a Safety Bed? 

A safety bed is a medical-grade, enclosed bed designed to: 

  • Provide a fully enclosed, safe sleep environment 
  • Prevent unsafe exit from the bed 
  • Reduce the risk of falls and injuries 
  • Provide a calming, low-stimulation sleep environment

These beds are commonly used for children (and adults) with: 

  • Autism spectrum disorder (ASD) 
  • Epilepsy 
  • Rett syndrome
  • Angelman syndrome
  • Cognitive impairments (intellectual disability, traumatic brain injury) 
  • Cerebral palsy 
  • Severe self-injury behaviors (headbanging, biting, scratching) 
  • Other neurodevelopmental conditions 

Why Do Children with Autism Wander at Night? 

For many children with Autism Spectrum Disorder (ASD) and other neurodevelopmental conditions, nighttime is one of the most dangerous parts of the day. Sleep disturbances, nighttime wandering (elopement), and unsafe behaviors such as climbing, jumping, head-banging or consuming non-food items may lead to injury — especially at night when caregivers can’t provide constant supervision. 

“Children with sensory processing differences perceive and experience the world differently than the rest of us,” said Alison Curfman, M.D., MBA, a pediatric emergency physician and chief medical officer for Cubby Beds. “Some kids are bothered by their shirt tags or sounds or things they see, which can be incredibly disruptive during the day, but also affect them at night.”  

According to clinical research:  

  • Up to 80% of children with ASD experience chronic sleep disturbances  
  • 49% attempt elopement, with nighttime being a high-risk window, increasing injury risk 
  • 42% engage in self-injurious behavior, which can worsen at night 
  • More than 80% of children with Rett syndrome experience nighttime sleep disruptions, seizures, and/or elopement 
  • Children with epilepsy, Angelman syndrome, and other related conditions also face increased nighttime injury risk 

Benefits of Safety Beds for Children with Autism and Other Neurodevelopmental Conditions 

Safety beds, like those offered by Cubby BedsZPods and Beds by George, are medical safety devices designed to create a secure, sensory-friendly sleep environment. These systems can help reduce injury risk while improving sleep quality for both children and their caregivers. 

“A lot of caregivers feel like they can never rest themselves,” Dr. Curfman said. “There are families where the caregivers have slept on the floor in the child’s room for years or created any number of solutions to notify them if their child leaves the bed or room. Enclosed bed systems allow caregivers to feel safe putting their child to bed in a warm, comfortable, sensory-friendly environment.”  

Do Safety Beds Improve Sleep for Children with Autism? 

For children with ASD and other neurodevelopmental or neurological conditions, periods of deep, uninterrupted sleep can be elusive. As a result, parents and caregivers also experience sleep deficits: lower quality sleepincreased sleep disruption and some caregivers routinely sleeping fewer than 7 hours a night.  

Research shows enclosed safety beds can:  

  • Increase total sleep duration 
  • Reduce nighttime awakenings
  • Decrease the incidence of unsafe wandering and elopement 

“By providing a comprehensive solution that improves a child’s sleep and safety and incorporates all the sensory needs they have, [enclosed bed systems] can be life-changing for families,” Dr. Curfman said. “They have kids who have never slept through the night, and then they get this product, and it changes their entire family.” 

Do Safety Beds Prevent Injury and Wandering at Night? 

Nighttime presents a critical safety window when parents and caregivers are “inherently not on the clock,” Dr. Curfman said, but risks remain high.  

Children with neurodevelopmental conditions may:  

  • Wander from their bed, room or home  
  • Fall out of their bed 
  • Engage in unsafe sensory-seeking behaviors (climbing, jumping, eating non-food objects, headbanging) 
  • Access dangerous areas (stairs, kitchens, pools, outdoors) 
  • Burrow into small spaces or under heavy objects, increasing the risk of entrapment 
  • Have unwitnessed medical events, such as seizures 

According to a study published in the American Journal of Public Health, children with ASD are 40 times more likely to drown than neurotypical peers. For children with epilepsy and other conditions, sleep safety beds provide added protection during nighttime seizures or other periods of uncontrolled movement.  

Key Safety Bed Features: 
  • Fully enclosed structure to prevent falls and wandering 
  • Ventilated canopy improves airflow and visibility 
  • Durable structure for active movement 
  • 360-degree protection against accidental and self-directed injury 

Some safety beds include additional monitoring tools that allow caregivers to check on and communicate with their child at nighttime without disruption.  

“For this population of children, sleep safety beds are a true medical need,” Dr. Curfman said. “These beds function as medical safety devices that keep kids safe and optimize their health.”  

Do Safety Beds Support Sensory Regulation? 

Children with ASD and other conditions often experience difficulties with sensory processing that don’t stop at bedtime. Safety beds support sensory regulation by creating:  

  • A predictable, enclosed environment  
  • Reduced visual and auditory stimuli  
  • A clearly defined sleep space 

Features like soft surfaces, dimmed lighting and sound control can also help minimize overstimulation and support consistent bedtime routines. All these features help:  

  • Decrease anxiety at bedtime 
  • Reduce behavioral outbursts 
  • Support more consistent routines 

“As a parent or caregiver, you can predict a lot of your child’s triggers,” Dr. Curfman said. “[An enclosed bed system] provides a calming environment, and families can create routines and get ahead of behavioral outbursts that sometimes lead to emergency room visits or, eventually, residential placement.”  

Do Safety Beds Lower Long-Term Healthcare Costs? 

Nighttime safety risks can lead to serious injuries, including broken bones, bleeding, head trauma, and near drownings — often requiring emergency care. 

“Elopement can be life-threatening for these kids,” she said. “They could fall down the stairs, get into the kitchen and start a fire or go outside.”  

Safety beds can help eliminate these risks while also addressing and reducing broader long-term costs.  

Potential Cost Benefits of Safety Beds 
  • Fewer emergency room visits 
  • Reduced injury-related acute care 
  • Lower rates of hospitalization  
  • Delayed or avoided residential placement 

“One of the biggest costs for this population is residential placement,” Dr. Curfman said. “Families end up placing their child in residential care because they can’t keep them safe at home anymore.”  

Research shows that residential placement can cost approximately $129,000 per year per child, often increasing in adulthood. By comparison, a safety bed typically costs $10,000 to $15,000 and can last for several years.   

“A device that prevents a single residential placement pays for itself many times over,” Dr. Curfman noted in a recent white paper, stressing that sleep safety beds can provide an “upstream” solution that helps caregivers delay or avoid residential placement altogether.  

The Bottom Line 

Safety beds for individuals with ASD provide a proactive solution to one of the biggest challenges families face: keeping their children safe at night. 

By reducing wandering, preventing injuries and improving sleep quality, safety beds support both the user’s health and their caregivers’ peace of mind. 

Explore Your Options 

If your child or loved one struggles with sleep safety, wandering or nighttime anxiety, a safety bed may help. Click here to find a location near you to connect with NSM’s dedicated team to explore options, discuss insurance coverage and find the best fit for your family’s needs. 

Frequently Asked Questions 

Are safety beds for individuals with ASD and other neurodevelopmental conditions safe? 
Yes, medical-grade safety beds go through rigorous stress testing to ensure that the materials can withstand repeated use by heavy users.  

Do safety beds prevent wandering? 
Safety beds significantly reduce nighttime wandering by preventing children from leaving bed unsafely. Because sleep safety beds are fully enclosed, they limit sensory input, decrease anxiety and provide a safe, defined boundary for kids with autism and other neurodevelopmental conditions. This controlled sensory environment helps the nervous system calm down so children can really rest. High sides and limited entry points or zippers that can only be accessed by caregivers help keep kids safe and secure all night long.  

Should I consider a hard-sided bed or a soft-sided bed?  
Safety beds are available in both hard-sided (made of wood or metal) and soft-sided (made of fabric and mesh) formats, with the choice depending on your child’s specific needs, behaviors and medical diagnosis.  

  • Soft-sided beds are best for preventing injury from impact and promoting air circulation. They’re often preferred for children with ASD, sensory needs or those who frequently kick, touch or rub against the sides.  
  • Hard-sided beds, often made of solid wood, feature high sides and padded interiors. These beds are engineered to meet strict FDA guidelines to ensure children cannot become trapped. Parents may choose a hard-sided bed if their child is very strong, engages in repetitive heavy rocking or pushing movements, or requires protection against entrapment. Learn more about FDA entrapment guidelines

Are safety beds covered by insurance? 
Coverage depends on your insurance carrier but may be available with documentation of medical necessity from members of your child’s care team, such as doctors and therapists. 

How much do safety beds cost? 
Most safety beds range in cost from $10,000 to $15,000, depending on their features and options for customization. 

The post Safety Beds for Autism: How Enclosed Beds Help Prevent Wandering, Injury and Sleep Problems appeared first on NSM — National Seating & Mobility.

]]>
How Medical Supply Referrals Work with National Seating & Mobility  https://www.nsm-seating.com/journal/how-medical-supply-referrals-work-with-national-seating-mobility/ Wed, 20 May 2026 11:00:00 +0000 https://www.nsm-seating.com/?p=22731 A guide for healthcare providers on referring home medical supplies to NSM  When patients need home medical supplies, healthcare providers often coordinate referrals with trusted suppliers. At National Seating & Mobility (NSM), we support individuals who rely on a variety of medical supplies, including enteral nutrition, urological and incontinence supplies.   We work closely with physicians, therapists, discharge planners and other healthcare providers to help your patients receive the medical supplies they need…

The post How Medical Supply Referrals Work with National Seating & Mobility  appeared first on NSM — National Seating & Mobility.

]]>
A guide for healthcare providers on referring home medical supplies to NSM 

When patients need home medical supplies, healthcare providers often coordinate referrals with trusted suppliers. At National Seating & Mobility (NSM), we support individuals who rely on a variety of medical supplies, including enteral nutrition, urological and incontinence supplies.  

We work closely with physicians, therapists, discharge planners and other healthcare providers to help your patients receive the medical supplies they need — reliably, quickly and with little administrative burden. During the intake process, referral partners have one point of contact at NSM. Once patients are onboarded, they’ll continue to work with one main point of contact, making the entire process simple for everyone involved. 

Our team of experts manages insurance coordination, documentation requirements and delivery so that your patients can receive the supplies they depend on without unnecessary delays.  

How NSM Supports Healthcare Providers 

At NSM, we work closely with our referral partners to make the process of referring patients simple and efficient.  

Dedicated Support 

Our intake team serves as the main point of contact for new patients, ensuring you and your patients always know who to contact.  

Processes that Work for You 

We collaborate with our referral partners to create workflows that meet your needs and preferences — from who gathers needed documentation to how you prefer to handle prescriptions and client communications. 

Insurance Expertise 

With decades of experience in the industry, our team understands insurance benefits, payer guidelines and processes. We take the lead, managing the process of qualifying patients with their insurance and obtaining required documentation and prior authorization. We work diligently to ensure your patients get their enteral, urological and incontinence supplies as quickly as possible.  

Proactive Care 

We proactively renew client paperwork and documentation, so your patients don’t experience lapses in care.  

What Happens After a Medical Supply Referral? 

Once you or your team sends a referral to NSM, our intake team manages several key steps to ensure your patients receive supplies as quickly as possible. 

The process may include: 

  • Insurance verification 
  • Collecting prescriptions, documentation and prior authorization 
  • Processing the supply order 
  • Shipping supplies directly to the patient’s home 
  • Enrolling the patient in our resupply program so they can receive updates and select their preferences for future orders.  
     

Throughout the process, we keep our referral partners informed while also reducing your administrative workload. 

Reliable Delivery for the Patients You Support 

After approvals are in place, we ship supplies directly to your patients’ homes quickly and discreetly. With decades of experience supporting individuals who rely on medical supplies, NSM focuses on helping clients receive the right products at the right time. 

By collaborating with healthcare providers, we help simplify access to essential home medical supplies.  

Ready to Refer a Patient?  

If you’re a healthcare provider looking to refer a patient for home medical supplies, the NSM Medical Supplies team is here to help. We manage the supply process so you can focus on patient care.  

Contact the NSM Supplies Care Team to get started.  

<<Get Started>>  

Frequently Asked Questions about Medical Supply Referrals 

When you recommend medical supplies to your patients, whether enteral nutrition, urology or incontinence supplies, it’s because you want to make sure they have reliable access to the supplies they need to stay healthy and active.  

At National Seating & Mobility (NSM), we work closely with your team to make the process of referring a patient simple — not just for them, but also for you. 

How do I refer a patient to NSM’s Medical Supplies Team? 

Simply reach out to NSM’s Medical Supplies Team via phone, email or the website.  

All we need to get started is an introduction to your patient. After that, we’ll work with your patient and your team to customize a workflow that works for everyone involved. Contact Us 

What happens after I send a referral? 

After receiving a referral, the NSM team verifies insurance, gathers necessary documentation, coordinates prescriptions and arranges delivery of supplies directly to the patient’s home. You can help gather the needed paperwork or simply connect us with your patient, but we’ll take it from there.  

How much involvement is required from our office after the referral is sent?  

Once we receive a complete referral, our team manages insurance verification, patient contact, delivery and follow up — minimizing back-and-forth for you and your staff.  

Does NSM’s Medical Supplies Team work directly with insurance carriers?  

Yes. Our Medical Supplies Team has deep experience navigating insurance requirements and necessary documentation. Our team will review orders to make sure they meet documentation requirements and work with the patient or your office to ensure we have everything we need to submit to insurance. Once your patient is receiving supplies on an ongoing basis, our Medical Supplies Team proactively updates documentation as needed to ensure patients don’t experience a gap in services.  

What will you need from me to get started?  

We can start the referral process with as little as your patient’s name and contact information. Our team can work directly with your patient to gather necessary documentation, or your team can help facilitate this process — but we can handle everything from that point forward. You and your patient will have one point of contact through the entire process.  

<<Get Started Now>

The post How Medical Supply Referrals Work with National Seating & Mobility  appeared first on NSM — National Seating & Mobility.

]]>
Panther Park: Louisville’s $1 Million Accessible Playground for Children of All Abilities  https://www.nsm-seating.com/journal/panther-park-louisvilles-1-million-accessible-playground-for-children-of-all-abilities/ Mon, 11 May 2026 18:44:25 +0000 https://www.nsm-seating.com/?p=22687 At-A-Glance  What began as one mother’s wish for her son became Panther Park, a nearly $1 million inclusive playground in Louisville, Kentucky. The park gives children of all abilities — including those who use wheelchairs or other mobility devices — a safe and fun space to play together.   What Is an Inclusive Playground?   An inclusive playground is designed so children of all abilities can…

The post Panther Park: Louisville’s $1 Million Accessible Playground for Children of All Abilities  appeared first on NSM — National Seating & Mobility.

]]>
At-A-Glance 
  • Panther Park in Louisville, Kentucky, is a $1 million inclusive playground designed for children of all abilities. 
  • Featuring adaptive equipment, ramps and sensory-friendly components, it allows kids with mobility challenges, autism or other disabilities to play safely and independently.  
  • The park was inspired by Luke, a young boy with a spinal cord injury, and built with community support to promote social interaction and inclusion for all children. 

What began as one mother’s wish for her son became Panther Park, a nearly $1 million inclusive playground in Louisville, Kentucky. The park gives children of all abilities — including those who use wheelchairs or other mobility devices — a safe and fun space to play together. 

 What Is an Inclusive Playground?  

An inclusive playground is designed so children of all abilities can play safely and independently. Features often include: 

  • Ramped access for children and caregivers using mobility equipment; 
  • Sensory-friendly components for children with autism or sensory sensitivities; 
  • Adaptive playground equipment that supports mobility challenges; and 
  • Smooth, accessible surfaces for easy navigation. 

Inclusive playgrounds promote social interaction, independence and outdoor play for all children. 

Luke’s Journey: From Spinal Cord Injury to Greater Independence 

Luke, now 6, was born with a cervical spinal cord injury, although it wasn’t diagnosed until he was about four months old. Then living in Minnesota, the Madsons quickly started Luke in therapy.  

“By the time he was two years old, we really just weren’t seeing much progress and were just kind of managing his condition,” Sarah recalled. “So, we were looking for other options and discovered Frazier’s pediatric program for neuro recovery.”  

The Frazier Rehab Institute in Louisville offers comprehensive outpatient rehabilitation options for children with: 

  • Spinal cord injuries, 
  • Neuromuscular disorders, 
  • Cerebral palsy 
  • Brain injuries and more.  

For Sarah, the initial conversation sparked a sense of hope.  

“That first phone call was the first time someone ever said ‘recovery’ to me,” she said. “So we went down to Kentucky, and Lyke started therapy. He went from not moving independently to sitting and feeding himself to using an adaptive trike and then even a walker.”  

Based on Luke’s success, the family made the decision to stay in Louisville and began to put down roots. One of the first steps, Sarah says, was finding a church and exploring Luke’s school options.  

“We explored the public-school options for Luke,” Sarah said. “It was going to be a shared aide between 90 students. Luke has a spinal cord injury and walks with a device. He needs help with toileting and transferring, so that really wasn’t going to work for him.”  

After finding a church home at Our Savior Lutheran Church in Louisville, the Madsons also enrolled their children in the church’s private school, with a part-time aide and Sarah partnering to provide the assistance Luke needs during the school day.  

The Need for an Accessible Playground in Louisville 

With three children, playgrounds are a big part of the Madson’s life. But traditional playgrounds posed several accessibility challenges for Luke:  

  • Wood chips or mulch that made them difficult to navigate independently using mobility equipment; 
  • Stairs rather than ramps; and 
  • Playground equipment that wasn’t adaptive. 

With the closest accessible playground a 20-minute drive away, the Madsons made do with traditional playgrounds — but Luke was quickly growing tired of having to be carried by his parents. 

“It was either him sitting out and watching or building a place where he could be included,” Sarah said.  

How Panther Park Was Funded and Built 

As the leader of the school’s parent organization, Sarah asked if she could try to raise funds to update the school’s playground, making it fully accessible. With approval secured, she got to work, despite having little fundraising experience.  

With guidance from the DREAM Foundation of Kentucky, Sarah:  

  • Wrote grants, 
  • Met with accessible playground designers, 
  • Organized community fundraising efforts, and 
  • Educated potential donors about the need. 

A year later, Panther Park was complete. The project was made possible by nearly $1 million in funds including donations from the Justin Thomas Foundation, WHAS Crusade for Children, Kosair for Kids, private donors and many more.  

What Makes Panther Park an Inclusive Playground? 

While the playground began as a way to give Luke greater opportunities for freedom and independence, Sarah wanted to make sure it also catered to children of all abilities. 

Panther Park is designed so children of all abilities can play together, safely and independently. The playground includes:  

  • Fully ramped access, allowing children and caregivers who use mobility equipment access to the entire playground;  
  • Sensory-friendly components designed for children with autism or sensory sensitivities;  
  • A no-static roller slide that’s safe and fun for children with cochlear implants;  
  • Smooth, accessible surfaces that allows for easy navigation; and 
  • Adaptive equipment that’s friendly to children who use mobility devices or have other mobility challenges. 

Luke even helped a little with the design, making sure Sarah remembered to add a surface spinner as well as a twisty slide.  

“We were ready to order, and I showed him the design, and he said, ‘Where’s the twisty slide?’” Sarah recalled. “I hadn’t realized that was so important to him, but thankfully we were able to switch that out last minute.”  

How to Start an Inclusive Spaces in Your Community  

Sarah, who now works for the DREAM Foundation of Kentucky, the nonprofit that helped spearhead the Panther Park project, offered advice for individuals seeking to create more inclusive spaces in their communities.  

  • Just start. “It’s not going to happen unless someone decides to do it, so take the initiative and try,” she said.  
  • Focus on education first. “People don’t just give money, so you have to educate them on what this opportunity really means,” Sarah shared. Share stories and information about how the inclusive space will help the wider community, then ask for donations. People want to be involved in things they feel invested in.  
  • Find partner organizations that share your vision. “There are organizations that help people get started,” Sarah said. From fundraising experts to consulting services and more, look for organizations that can help you achieve your goals.  

Submit Your Story 

Do you have an NSM client or caregiver story we need to hear? Send them to NSMFeedback@nsm-seating.com!

The post Panther Park: Louisville’s $1 Million Accessible Playground for Children of All Abilities  appeared first on NSM — National Seating & Mobility.

]]>
Managing Sensory Overload During Travel: On-the-Go Support for Children https://www.nsm-seating.com/journal/managing-sensory-overload-during-travel-on-the-go-support-for-children/ Tue, 05 May 2026 11:00:00 +0000 https://www.nsm-seating.com/?p=22543 Practical tips for families navigating travel with autism, ADHD and sensory sensitivities At-a-Glance Summary:   Travel can be overwhelming for children with sensory sensitivities. Learn why sensory overload happens during travel — and how routines, planning and on‑the‑go sensory supports can help.  For many families, getting in the car is just another part of the day. But for children who experience sensory sensitivities,…

The post Managing Sensory Overload During Travel: On-the-Go Support for Children appeared first on NSM — National Seating & Mobility.

]]>
Practical tips for families navigating travel with autism, ADHD and sensory sensitivities

At-a-Glance Summary:  

Travel can be overwhelming for children with sensory sensitivities. Learn why sensory overload happens during travel — and how routines, planning and onthego sensory supports can help. 

For many families, getting in the car is just another part of the day. But for children who experience sensory sensitivities, travel can quickly become overwhelming, leading to sensory overload.  

Children with Autism Spectrum Disorder (ASD), ADHD, sensory processing disorder and other neurodevelopmental conditions often process sensory input differently. The sights, sounds, movements and physical sensations involved in vehicle travel can overload the nervous system, leading to anxiety, meltdowns or shutdowns during daily outings, appointments or family trips.  

Understanding why travel and breaks in routine can be so challenging — and knowing how to plan ahead — can help make outings safer, calmer and more successful for everyone. 

Why Travel Triggers Sensory Overload in Children 

Vehicle travel can overwhelm the nervous system because it involves constant, competing sensory input that the brain may struggle to filter or regulate. Rapid movement, unpredictable noises, confined spaces and constant motion all compete for attention at once. That can trigger outbursts, extreme anxiety, and, in some cases, cause children with sensory overload issues to shut down or freeze.  

Sensory triggers that could lead to overload or overwhelm:  

  • Rapidly passing scenery, sunlight flickering through trees or flashing lights 
  • Sirens, the hum of the engine, horns or sirens, wind noise and traffic sounds 
  • Itchy or uncomfortable seat material, harness or buckle that feels too tight or restrictive 
  • Strong smells such as gasoline, air fresheners, food and even rain  

In addition to sensory triggers, many children with ASD, ADHD and other neurodevelopmental conditions struggle with unexpected changes in routine. Even minor departures from what feels familiar, such as a car ride instead of a walk, can increase stress and make sensory overload more likely.  

That’s why predictability, preparation and supportive tools play such an important role when families are on the go. 

Tips to Support Sensory Needs on the Go 

When you’re on the go, you can’t control every aspect of the trip — but you can take practical steps to help children navigate triggers that could lead to sensory overload.  

Ease the Transition to Reduce Sensory Overload 

Preparing children in advance helps reduce anxiety caused by changes in routine, which is one of the most common triggers for sensory overload. According to the Child Mind Institute, kids with ASD may feel uncomfortable with unfamiliar routines, while those with ADHD have trouble shifting attention on demand. Children who deal with anxiety may fear what comes next.  

  • Prepare children in advance by walking through the trip, maintaining familiar routines and setting a clear schedule so they know what to expect before, during and after travel. 
  • Give kids a sense of control by allowing them to make small decisions such as which snack or toy to bring or where to stop along the way.  
  • Bring comfort items that will help children feel safe and help with self-regulation.  
  • When the unexpected happens, stick as closely to the schedule as possible.  
Pack Items that Support Your Child’s Sensory Needs 

Whether you’re leaving your home for a doctor’s appointment or a vacation, unfamiliar noises, sights and sounds as well as long lines or crowded spaces can all trigger sensory overload responses. While you can’t control these triggers when you’re on the go, you can take steps to prepare for and manage them:  

  • Bring ear plugs or noise-cancelling headphones if your child is sensitive to loud or unfamiliar noises.  
  • If touch or texture are issues for your child, comfortable clothing is a must. Products like buckle guards and positioning vests can also help keep seatbelts and straps from rubbing on skin.  
  • Buckle guards, positioning vests and adaptive car seats can also help increase safety in the car, especially for children who frequently unbuckle their safety harness or seat belt.  
  • An adaptive stroller can provide mobility support so a child prone to shutdown moments or who can only physically walk short distances can still participate in family activities and be ready for fun when you get where you’re going. Adaptive strollers also provide needed support and positioning for older children who might be too big for commercial strollers designed for toddlers.  
  • Ensuring your child has access to their speech device, if they use one, can assist them in expressing their needs which can reduce frustration and anxiety. 
  • Sunglasses might help with visual triggers and weighted blankets or other items your child uses to self-regulate can help calm overload.  

For adaptive strollers and safety restraint systems or positioning vests, it’s important to work with your child’s physician and care team, including physical and occupational therapists, to determine which options might work best. At NSM, our team regularly works with families, therapists and other care team members to identify mobility and safety solutions that can help support sensory regulation and ensure independence.  

Take a Break 

You know your child better than anyone else. If you notice your child starting to become overwhelmed, have a plan for what to do: 

  • Predetermine a safe place your child can go when feeling overwhelmed. For some children, an adaptive stroller can become a safe, familiar retreat when overstimulated. 
  • Talk through safe options with your child. Taking a walk with you or finding a quiet place to decompress is important, but stress that children can’t just wander off. You or another adult need to know where they are.  
Explore Sensory Support Solutions for Travel 

Learn more about adaptive strollers, safety restraint systems and other solutions that may help your child when you’re on the go. Talk with NSM’s dedicated team about what may work best for your child.   

Find a location near you to start the conversation about your customized mobility and accessibility needs.

Resources 

Need more information or tips? Check out these articles:  

The post Managing Sensory Overload During Travel: On-the-Go Support for Children appeared first on NSM — National Seating & Mobility.

]]>
Prior Authorization for CRT Equipment Repairs: 7 Facts Every CRT User Should Know https://www.nsm-seating.com/journal/did-you-know-prior-authorization/ Tue, 28 Apr 2026 17:05:11 +0000 https://www.nsm-seating.com/?p=19758 At-A-Glance Summary Many health insurance carriers require prior authorization to repair CRT equipment that’s already been approved. The process involves submitting several documents and other information to your insurance provider for approval. Waiting for approvals often adds one to four weeks to the process and can delay CRT users from getting the repair they need.…

The post Prior Authorization for CRT Equipment Repairs: 7 Facts Every CRT User Should Know appeared first on NSM — National Seating & Mobility.

]]>
At-A-Glance Summary

Many health insurance carriers require prior authorization to repair CRT equipment that’s already been approved. The process involves submitting several documents and other information to your insurance provider for approval. Waiting for approvals often adds one to four weeks to the process and can delay CRT users from getting the repair they need.

Key Takeaways:

  • Many health insurance carriers require prior authorization to repair CRT equipment that’s already been approved
  • The process involves submitting several documents and a variety of information to your insurance provider
  • Waiting for approvals from your health insurance carrier often adds one to four weeks to the repair process
  • Prior authorization creates bottlenecks in the process, delaying CRT users from getting the repair they need

What Is Prior Authorization?

Prior authorization is an insurance requirement that asks CRT providers to get approval before ordering repair parts, even when the equipment was previously approved as medically necessary.

Required Documents for Prior Authorization

Prior authorization for CRT repairs typically includes several documents, including:

  • A prescription
  • A repair evaluation
  • An equipment or repair estimate
  • A Letter of Medical Necessity (LNM)

Why Prior Authorization Delays CRT Repairs

Prior authorization creates bottlenecks in the repair process, mostly because multiple documents must be completed, submitted, reviewed and approved before any parts can be ordered. This delays CRT users from getting the repair they need to enjoy the levels of independence and mobility they desire.

A few ways prior authorization can slow down the process of making timely repairs include:

  • The authorization process is lengthy, often requiring several types of documentation to be completed by different members of the CRT user’s care team, including physicians, therapists and Assistive Technology Professionals (ATPs). Waiting for approvals from your health insurance carrier often makes up for nearly half of the repair timeline, adding one to four weeks to the process.
  • Authorization is required before ordering equipment or parts needed for a repair. It takes time to order, repair and deliver CRT equipment, and CRT providers cannot start the process until the health insurance carrier has approved.
  • If prior authorization is denied, you must appeal the decision, which often means submitting or resubmitting additional documentation and waiting for the health insurance carrier’s decision.
  • Even if your chair was previously approved and determined medically necessary, your health plan may require you to submit a prescription or Letter of Medical Necessity (LMN) for most repairs, even replacing a battery. Learn more.

Timeline & Solutions

Reducing or eliminating prior authorization for minor CRT repairs would significantly shorten repair timelines and help users avoid unnecessary health risks. Potential reforms include:

  • Removing requirements for a prescription and a statement of medical necessity for repairs to equipment that has already been approved as medically necessary.
  • Removing prior authorization or establishing a threshold up to $1,500 for minor repairs or frequently replaced parts to reduce unnecessary wait times and keep CRT users moving.

FAQs

What is prior authorization?

Prior authorization is basically asking your health insurance carrier for permission before ordering the parts to complete a repair on CRT equipment that has previously been approved as medically necessary.

How long does it take?

Prior authorization for CRT repairs often adds one to four weeks to the repair timeline, accounting for nearly half of the total repair process.

What documents are needed?

A prescription, a repair evaluation, an equipment or repair estimate and a Letter of Medical Necessity (LMN).

What if a request is denied?

If prior authorization is denied, the repair is delayed further while you and your care team submit additional documentation, and the insurance carrier reviews an appeal.

Did You Know You Can Make a Difference?

As a CRT user, your experience can help legislators and insurance carriers see the need for change. Legislation that seeks to remove or limit prior authorization is currently being considered in several states.

You can help by:

Educating Yourself

Prior authorization requirements can differ depending on the health insurance carrier. Learn about your insurance carrier’s requirements and who is responsible for each step in the process so you know who to reach out to if documentation is missing or delayed.

NOTE: If you change health insurance carriers at any time during the repair process, you will have to start the process over with your new insurance carrier.

Researching What’s Happening in Your State:

Follow advocacy organizations like NCART, iNRRTS, AAHomecare and other advocates to stay up to date about ongoing efforts and learn what is happening in your state. If legislation is under consideration in your state, research and seek to understand how it would change the prior authorization process for you and your health insurance carrier.

Sharing Your Story:

Reach out to your insurance carrier and elected officials at both the state and federal level and explain how changes to prior authorization would improve your daily life. Find your elected officials.

Making Your Voice Heard:

In many ways, private health insurance plans follow the example of Medicare and Medicaid. Call the Centers for Medicare and Medicaid Services (CMS) directly at 1-800-633-4227 to advocate for changes to prior authorization requirements.

The post Prior Authorization for CRT Equipment Repairs: 7 Facts Every CRT User Should Know appeared first on NSM — National Seating & Mobility.

]]>
5 Tips to Create a Sensory-Safe Home Environment https://www.nsm-seating.com/journal/5-tips-to-create-a-sensory-safe-home-environment/ Tue, 21 Apr 2026 15:56:48 +0000 https://www.nsm-seating.com/?p=22480 Too loud. Too bright. Too much. That’s exactly how the world can feel for children who deal with sensory overload. Sensory overload happens when the body’s senses become overstimulated by loud noises, bright lights, strong smells or overwhelming environments. While commonly associated with Autism Spectrum Disorder (ASD), sensory overload also affects people with ADHD, sensory…

The post 5 Tips to Create a Sensory-Safe Home Environment appeared first on NSM — National Seating & Mobility.

]]>
Too loud. Too bright. Too much.

That’s exactly how the world can feel for children who deal with sensory overload.

Sensory overload happens when the body’s senses become overstimulated by loud noises, bright lights, strong smells or overwhelming environments. While commonly associated with Autism Spectrum Disorder (ASD), sensory overload also affects people with ADHD, sensory processing disorders, anxiety, PTSD and other neurodevelopmental conditions.

In addition, according to the Children’s Hospital of Philadelphia, many people with ASD often have some form of co-occurring condition such as ADHD, Obsessive Compulsive Disorder (OCD), epilepsy, Rett or Williams Syndrome, sleep disorders and more. Many of these conditions can also contribute to sensory overload.

What Does Sensory Overload Look Like?

Sensory overload can look a little different for everyone, but common signs include:

  • Physical reactions such as covering ears, closing eyes, rocking, pacing, or other self‑soothing behaviors
  • Irritability, anxiety, meltdowns, or shutting down
  • Withdrawing from the space or refusing to enter
  • Physical symptoms like increased heart rate, sweating or headaches

How to Create a Sensory-Safe Home Environment

As a parent, you can’t control every aspect of what your child experiences outside your home, but you can take steps to ensure your home is a sensory-safe environment. To do so, you can reduce potential triggers and add supportive tools that help your child feel safe, regulated, and calm.

Reduce Sensory Overload in Key Environments

Use dimmable lamps instead of harsh overhead lighting, soften noise with rugs and curtains, and avoid strong smells from candles or cleaners. Reduce visual clutter to simplify the space.

Create a Space Where Kids Can Decompress

Children who deal with sensory overload often need a space where they can go to self-regulate. Provide a calm space with soft textures, low lighting and tools like weighted blankets or fidgets to help children decompress.

Ensure Sleep Safety

Sleep can be challenging for children with sensory regulatory disorders.  Safety beds, such as Cubby Beds, ZPods and Beds by George are often beneficial for kids with ASD or other neurodevelopmental conditions by preventing nighttime wandering and creating a calming environment where children can decompress. Some beds offer calming sounds, remote monitoring or ambient lighting, but you can also help your child sleep better with blackout curtains, white noise machines and a consistent bedtime routine.

Support Communication with AAC Tools

Some children with ASD are non-verbal, while others experience shutdowns or become non-verbal during sensory overload. Augmentative and Alternative Communication (AAC) tools — like picture boards or speech-generating devices — allow children to express needs when speaking is difficult. Devices such as the Logan Proxtalker or  RM Speech’s Nuvo S Series speech-generating devices give children the ability to communicate even when overwhelmed.

Control Your Child’s Sensory Experience on the Go

New environments can heighten sensory stress for some children. Adaptive strollers may be helpful when navigating unfamiliar environments or crowded public spaces by helping children feel safe and regulated. For car rides — which easily create sensory overload due to the confined space, vibrations and motion — specialized car seats or safety vests can provide a secure, predictable environment. In addition, sunglasses, noise-canceling headphones or weighted blankets may also be helpful when you’re on the go.

Ready to create a home where your child feels safe, calm, and supported?

NSM is here to help. With expert guidance and access to trusted equipment — from sleep‑safe beds to adaptive seating and communication tools — our team partners with families to build environments that truly meet each child’s unique sensory and safety needs. Connect with NSM today, and let’s create a space where your child can thrive.

Find a location near you to start the conversation about your customized mobility and accessibility needs.

The post 5 Tips to Create a Sensory-Safe Home Environment appeared first on NSM — National Seating & Mobility.

]]>
NSM Medical Supplies Bring Peace of Mind to Families https://www.nsm-seating.com/journal/nsm-medical-supplies-bring-peace-of-mind-to-families/ Mon, 13 Apr 2026 11:00:00 +0000 https://www.nsm-seating.com/?p=22017 How consistency and clear communication from National Seating and Mobility help Anita Sedillo and her son focus on what’s most important At-a-Glance Summary: For parents and caregivers of children with complex medical needs, dependable access to medical supplies is critical. For Albuquerque mother Anita Sedillo, consistency, communication, and trust in her medical supply provider have…

The post NSM Medical Supplies Bring Peace of Mind to Families appeared first on NSM — National Seating & Mobility.

]]>
How consistency and clear communication from National Seating and Mobility help Anita Sedillo and her son focus on what’s most important

For parents and caregivers of children with complex medical needs, dependable access to medical supplies is critical. For Albuquerque mother Anita Sedillo, consistency, communication, and trust in her medical supply provider have made a meaningful difference in caring for her 15-year-old son, Joaquin.

For parents and caregivers of children with complex medical needs, dependable access to medical supplies is essential. National Seating and Mobility (NSM), the leading provider of complex rehabilitation technology (CRT), mobility and accessibility solutions in North America, supports families with consistent delivery, clear communication, and dedicated care teams. 

For Albuquerque mother Anita Sedillo, that reliability has made a meaningful difference in caring for her 15-year-old son, Joaquin.

Joaquin was born with multiple disabilities and depends on a variety of medical supplies to support his daily health and comfort. These include feeding tube supplies such as a MIC-KEY button, feeding bags, extensions, formula, syringes, tape, gauze, gloves, diapers and, sometimes, electrolyte solutions like Pedialyte.

After years of issues with a previous medical supply company, Sedillo turned to NSM for Joaquin’s medical supplies — a decision she says brought immediate relief.

“With National Seating and Mobility, I have no issues,” Sedillo said. “I have peace of mind that Joaquin’s order is taken care of, and we’re going to get the supplies he needs when we need them.” 

Consistent Monthly Medical Supply Ordering

Because Sedillo is also juggling Joaquin’s appointments and medications, she prefers to order his medical supplies at the start of each month — and NSM’s Medical Supplies team makes that easy. 

“I always get a reminder — email and text — saying that it’s time to reorder,” she said. “Then, I just email what I need.” 

While Joaquin needs certain supplies, such as feeding bags and formula, every month, Sedillo sometimes needs to add additional items as Joaquin’s needs change. 

“I don’t ask for the same thing each month,” Sedillo commented. “It just depends on what we need because there are some supplies, like Pedialyte, that we don’t use all the time, but it’s nice to be able to add them when we need to.”

Once the order is placed, Sedillo receives confirmation messages and shipping notifications, ensuring she always knows when supplies are on the way.

Clear Communication and Responsive Support

One of the things Sedillo appreciates most about the NSM Medical Supplies team is their proactive communication. 

“If something is on backorder, they let me know,” she said. “They’ll give me the option of using another brand or waiting for the brand I ordered.” 

But if there’s a problem with any of those replacement brands — like the time Joaquin had an allergic reaction to a new brand of Hypafix tape — getting a new product is easy. Sedillo simply reached out to her assigned NSM Medical Supplies Care Team member and told them what was going on.

“I just reached out and let them know I couldn’t use that brand because Joaquin has sensitive skin,” Sedillo said. “They said, ‘No problem,’ and sent me another brand and asked me to let them know if it worked.” 

A Dedicated Medical Supply Team You Can Trust

Working with the same contacts each month has built a strong sense of trust for Sedillo. Because she works with the same person each month, Sedillo knows she’s talking to someone who understands Joaquin’s unique needs.

“It’s nice having the same person to reach out to each month,” she said. “At our previous company, it was always different people, but this makes the whole process easier.” 

Because NSM has become such a trusted partner, Sedillo frequently refers other families of children with disabilities to NSM for medical supplies.

NSM Takes the Hassle Out of Medical Supplies

We strive to take the stress and worry of juggling your medical supplies needs off your shoulders. Whether you need enteral, incontinence or urology supplies, we’re here to make your life a little easier. 

<<Learn More about Medical Supplies from NSM>>

The post NSM Medical Supplies Bring Peace of Mind to Families appeared first on NSM — National Seating & Mobility.

]]>
How a Safety Bed and Home Mobility Solutions Helped Liam and His Family https://www.nsm-seating.com/journal/how-a-safety-bed-and-home-mobility-solutions-helped-liam-and-his-family/ Fri, 13 Mar 2026 11:00:00 +0000 https://www.nsm-seating.com/?p=22033 Adaptive equipment and technologies play a critical role in supporting children and families with complex medical and neurodevelopmental needs. These tools make daily activities safer and more manageable — from helping a child sleep securely at night to enabling effective communication. By improving safety and accessibility, adaptive technologies support greater independence and strengthen daily interactions.…

The post How a Safety Bed and Home Mobility Solutions Helped Liam and His Family appeared first on NSM — National Seating & Mobility.

]]>
Adaptive equipment and technologies play a critical role in supporting children and families with complex medical and neurodevelopmental needs. These tools make daily activities safer and more manageable — from helping a child sleep securely at night to enabling effective communication. By improving safety and accessibility, adaptive technologies support greater independence and strengthen daily interactions.

Adaptive technologies contribute to improved outcomes by:

  • Increasing independence and social engagement, including self-care
  • Supporting physical, emotional and cognitive development
  • Enhancing quality of life and boosting caregiver confidence
  • Enabling safe participation and connection within the home and community.

Real-Life Example of How a Safety Bed Changed Liam’s Life

Like most parents, Brian and Agustina McCarthy want to ensure their son, Liam, is happy, healthy and safe. But because Liam, who’s 7 years old, lives with Level 3 autism, PICA and epilepsy, that can be a little more complicated for the McCarthy family. 

“There’s a level of focus that’s required when monitoring Liam that we never knew we had or could even be achieved,” Brian says. “He’s a wonderful, caring, loving, curious, determined and silly little man, but his body is compelled to consume non-food items and seek sensory input by climbing on anything and everything tall.” 

Liam, who was diagnosed with Autism Spectrum Disorder when he was around 4 and epilepsy just last year, lives an active life. Brian describes his son as having “impeccable balance,” but because of Liam’s epilepsy diagnosis, climbing can be dangerous. 

His parents make sure he’s supervised during the day, but nighttime proved to be a little harder to manage. After a night when Liam climbed atop his bureau to fall into his bed, his parents knew they needed a safety bed in addition to video monitors. 

“After his epilepsy diagnosis, they told us he really shouldn’t be climbing anything higher than two feet,” Brian says. “It’s a huge danger if he wakes up in the middle of the night, doesn’t make a peep and climbs [on top of his bureau], and we don’t wake up. It’s a very serious safety issue.” 

Even before Liam was diagnosed with epilepsy, helping him to settle and safely sleep through the night had been difficult.

We’ve spent at least four years anxious about Liam quietly engaging in dangerous sensory seeking or self-injurious behavior while we’re sleeping,” Brian says. “We’ve put 28,000 miles on our car in nine months just to drive him around to get him to sleep.”

Brian, Agustina and Liam’s ATP, Peter Eastman, initiated the process of ordering a safety bed at their local NSM branch, then worked with Kim Giordano, NSM Funding Supervisor, and Justyna Wozny, an NSM Funding Specialist, to navigate the insurance approval process. Liam received his Cubby Bed in March of last year. 

“Kim and Justyna were so understanding of our need for things to be expedited,” Brian says. “At each step, they told us exactly what actions we needed to take to move the process further to completion. They were incredibly knowledgeable, friendly and nurturing during what can be an absolutely crazy, intimidating, confusing and frustrating process.” 

For the McCarthy family, the experience was a primary example of NSM working to meet client needs — something NSM’s funding team prides itself on, according to Kim Giordano, NSM Funding Supervisor. 

“We strive to be subject matter experts and advocate fiercely for our clients to ensure they receive the necessary equipment,” Giordano says. “It was rewarding for Justyna and our team to be a part of an effort that allows this family to rest peacefully at night, knowing their son is secure.” 

Learn More about how NSM Can Support You

Due to autism, PICA, and epilepsy, Liam required a safe nighttime solution to prevent injury. A medically approved safety bed provided security, improved sleep, and peace of mind for his family. 

NSM is here to help. With expert guidance and access to trusted equipment — from sleep‑safe beds to adaptive seating and communication tools — our team partners with families to build environments that truly meet each child’s unique sensory and safety needs. Connect with NSM today, and let’s create a space where your child can thrive.

Find a location near you to start the conversation about your customized mobility and accessibility needs.

The post How a Safety Bed and Home Mobility Solutions Helped Liam and His Family appeared first on NSM — National Seating & Mobility.

]]>