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Did You Know: Preventive Maintenance

boy in complex power wheelchair

Did You Know: Most insurance providers don’t cover preventive maintenance for complex rehabilitation technology (CRT) equipment? While preventive care, such as bi-annual dental exams, preventive screenings and physical exams, is routinely covered by health insurance providers, preventive maintenance for CRT equipment is generally not covered. As a result, many CRT users feel they must wait…

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Did You Know: Transportation Coverage

Did You Know: Most health insurance carriers don’t cover travel to complex rehabilitation technology (CRT) evaluations and appointments? Most private health insurance carriers and state Medicare or Medicaid programs do not cover transportation to wheelchair evaluation or repair appointments. Coverage that does exist varies widely by state and provider. If CRT appointments are covered under…

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Did You Know: Prior Authorization

Did You Know: Many health insurance carriers require prior authorization to repair CRT equipment that’s already been approved?  Prior authorization is basically asking your health insurance carrier for permission before ordering the parts to complete a repair on CRT equipment that has previously been approved as medically necessary. The process involves submitting several documents and…

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