Camping Made Possible
November 2025 | In This Issue:
A Message of Thanks
How NSM Simplifies Home Accessibility for Your Patients
NSM’s dedicated home access team delivers personalized solutions to help you stay safe, mobile, and independent where it matters most — at home.
When it comes to your patients' Complex Rehabilitation Technology (CRT) equipment needs, National Seating & Mobility (NSM) is their trusted partner. But did you know that NSM also provides home accessibility products and services that can help your patients find independence in and around your home?
From ramps and stairlifts to elevators, lift chairs, bathroom modifications and more, NSM can help ensure your patients' homes meet their mobility needs and allow them greater independence.
Home Accessibility & NSM
NSM’s home accessibility products and services help your patients easily access and enjoy every space in — and sometimes, outside of — their home. In addition to working with them to create customized mobility solutions, NSM experts can also help make their home, car and yard more accessible.
NSM provides a variety of home accessibility products at branches in 16 states, with more locations being added, including:
How It Works
As your patient's partner in remaining independent in their home, NSM is committed to helping them through the entire process of finding home accessibility solutions that fit their home and their lives. Whether your patient needs a stair lift, a ramp or bathroom modifications, NSM’s certified professionals will walk with your patients through every step of the ordering, authorization and installation process.
So, how does it work?
- Connect with the NSM Home Access team. With 24 locations across the United States, our Home Access team can connect your patients with certified home access professionals. Encourage your patients to call 516-715-5292 to set up their evaluation so we can learn more about their specific needs.
- Participate in an evaluation. A Home Access team member will come to your patient's home to evaluate what products will work best for them, their mobility goals, and their life. They’ll receive a quote for the work within 48 hours of the evaluation. For most clients, insurance does not cover home accessibility products or home modifications, so the majority do pay out-of-pocket.
- Get ready for installation. With NSM, they’ll work with a dedicated Home Access team from evaluation to installation — with no sub-contractors. The team will work with your patient to set a date and time to install their home accessibility products and help them understand how to use them before leaving. The team will also work with your patients to schedule routine maintenance to ensure their home remains accessible and easy for them to navigate.
Your Patients' Trusted Provider
NSM may already be your patients' trusted CRT provider, but we also offer home access solutions they can depend on. For more than 30 years, we’ve completed more than 250,000 installs, testament to our commitment to helping ensure their home, car, and daily life is accessible.
What sets us apart?
- We stick with your patients. Our Home Access team members are experienced and know the industry and our products inside out. With an average tenure of nearly 20 years, our team understands the process and the products — and seeks to serve with excellence and compassion.
- One team from start to finish. At NSM, we don’t use subcontractors to complete our home access projects and installations, making the process less confusing and more streamlined for your patients.
- We live out our values. We’re committed to our HEARTS core values (honor, excellence, accountability, respect, teamwork and service) at NSM and seek to live them out in every job. We want to be your patients' trusted home access partner and seek to live out those values with every interaction. We don’t just say we’re the best; we seek to live it out.
The NSM Advantage
Whether your patients are adapting their spaces for safety, comfort or long-term mobility, our team is dedicated to providing personalized solutions and reliable care they can count on. Whatever their home accessibility needs, NSM is your patient's trusted partner.
Here’s why:
- NSM works closely with industry-leading suppliers so that your patients have access to the best options and latest technologies.
- NSM offers solutions that fit your patients' needs and their lives. At NSM, we have home accessibility options, including handling short- or long-term needs with their choice of purchasing or renting equipment.
- NSM makes the process easier, with a dedicated home access team, price-matching and financing options to help your patient find the solution they need as quickly as possible.
Encourage Your Patients to Learn How NSM Can Help Them Stay Independent in Their Homes
From ramps to elevators, explore the solutions that make your patients' home more accessible — and your patients' lives easier. With more than 30 years of experience and a commitment to our clients, NSM is your patients' trusted home access provider. Learn More!
November Product Spotlights
MK Battery Fully Automatic 3-Stage Chargers
The Quantum® Edge® 4 builds upon its predecessors, in several ways helping it to stand out from the competition:More Robust
The Edge 4 boasts 7" front and rear casters to help negotiate real-world obstacles while dependable 4-Pole motors can reach speeds up to 7 Mph. A new battery tray provides improved rear battery access and group 24 batteries add a higher range.
More Inclusive Features
Switch-operated LED accent lights are integrated into the casters for increased light projection. And rear LED accent lights are integrated into the fenders. Improved suspension and damping leads to less impact felt by the user.
The Best Custom Options
Seating options include TRU-Balance® 3 or TRU-Balance® 4 power positioning with anterior tilt, 12" iLevel®, power articulating foot platform, memory seating and more. Options in electronics include Q-Logic 3 controller with Bluetooth®, alternative drive controls and Quantum® Backup Camera. 17 colors including 9 brand-new colors help you style the chair while standard or Knobby tires are available to ensure you a properly matched to your environment.
Contact your local NSM branch representative to learn more.
Etac North America Klaxon Twist
Redefining the Wheelchair Power Assist Market with TwistPersonalized programming is also available, so Twist arrives ready to go out of the box!
Contact your local NSM branch representative to learn more!
The Motion Composites APEX A just got brighter!
Motion Composites believes that it is important for people to express their individuality and personal style and have their mobility devices feel more like an extension of themselves.
Which is why, Motion Composites just extended their color offering. Wheelchair users will now have the option to choose their frame color on the APEX A aluminum rigid wheelchair.
Like the APEX C, its carbon fiber counterpart, the APEX A — Motion Composites’ aluminum rigid wheelchair — is now available in 19 frame colors, allowing wheelchair users to make their wheelchair an extension of who they are and how they want to show themselves to the world!
Make sure to check Motion Composites website to learn more about the APEX Aluminum Wheelchair. If you want to know more, or if you are ready to order simply contact your local NSM branch representative.
Contact your local NSM branch representative to learn more.
MK Battery Fully Automatic 3-Stage Chargers
MK Battery is pleased to introduce a new line of fully automatic, 3-stage chargers for power mobility equipment. Engineered and built to precise specifications, and offering a 3.5, 5, or 8 amp output with an industry standard 3 pin round plug, these high-quality chargers are suitable for both Gel and AGM battery technologies from 12 ah - 80 ah. Stocked locally in 20 distribution centers, clients no longer have to wait extended lead times for battery replacements.
Contact your local NSM branch representative to learn more.
Camping Made Possible
Depending on what climate you live in, late fall to early spring can be the perfect time to squeeze in a camping trip, and the Riley family had plenty of advice to offer. Shane and Ainslee Riley live in Maine with their two teenage sons, Liam and Evan, and the Rileys are avid travelers and enjoy camping.
Both boys use complex rehabilitation technology (CRT) equipment for mobility, so the Rileys shared plenty of accessible travel and camping tips to help you prepare for your next trip.
When planning a trip, what are some of the questions you ask or decisions you make beforehand?
You need to determine what you will travel in that meets your needs. Will your accessible vehicle, if you have one, meet the needs for a long road trip? Will you rent an accessible vehicle or RV? If you plan to stay overnight on your way to your destination, are there accessible hotels or campsites en route?
Also, be sure to research the accessibility at the campsite you plan to rent at your final destination and its proximity to an accessible restroom. Often non-accessible restrooms at campgrounds are very tricky to get into without a lot of heavy lifting and maneuvering, which also creates a lack of privacy. What is your ability to lift? If you can’t lift very much, you may need to travel with a portable lift to make these transitions easier.
If you’re driving to your campsite, are there benefits to mapping out your route in advance?

We find it helpful to map our route and determine where to stay in advance. That gives us the opportunity to ensure we get an accessible room or campsite with appropriate restroom facilities for our needs. We also research the area for accessible activities and figure out how to make activities that aren’t easily accessible doable for us.
For wheelchair users and their families and friends, what advice can you offer about selecting a campsite?
Select an accessible campsite, but also research to ensure that the area where you will put your tent is flat and you can drive a power wheelchair up to it. Having a lightweight transport chair for getting in and out of the tent—and sometimes into the shower areas—is helpful. Our sons sleep more comfortably on a cot with a sleeping pad rather than on the ground, and that also makes it easier for us to pick them up. Again, depending on your ability to lift, you may want to bring a slide board or lift with you. We also have a tent we can stand up in, which makes transfers, helping with dressing and other tasks a little easier.
If you use a power wheelchair, you’ll want to think about how you’ll charge the battery. If there’s no power at your site, you will need a portable charger or generator of some sort. If you use your vehicle to charge a power wheelchair battery, you risk killing your car battery.
When planning activities—the things you’ll do and see on your trip—what are some things wheelchair users and their caregivers should consider?

Research thoroughly. Online information can be misleading, so call ahead to confirm details. Ask about ramp access, transitions and any barriers. For example, some places may consider a 6-inch step “accessible” when it’s not for many CRT users. Specific questions can make or break your plans—especially in areas with variable terrain, like islands with gravel paths.
A National Parks Access Pass can be very helpful too, granting free entry for disabled individuals and up to three guests at all National Parks. We’ve taken our boys to accessible viewing trails in places like Arches National Park and Washington D.C., which has excellent accessibility.
Traveling with your sons, who both use wheelchairs, takes a lot of planning. Why would you encourage other CRT users and their friends or families to travel?
Why not? It does require some additional advanced planning and research, but it’s worth it. There may be a learning curve at first—and you’ll discover things you wish you’d packed or questions you should have asked—but you’ll know for the next time. You might face unexpected challenges and have to get creative with your solutions, but as long as you’re together and having fun, it makes for great memories.
You sometimes travel with one or both of your sons’ service dogs. Any advice for CRT users who might be traveling with a service animal?

Once you know where you’re going, contact your vet to make sure there aren’t additional precautions you need to take or vaccinations your service dog might need. For example, in Georgia, dogs aren’t required to have a vaccination for Lyme’s disease, but in Maine they are.
Any last pieces of advice for fellow travelers or campers?
A disability doesn’t have to stop you from traveling. Just this year, one or both of us have traveled with our sons to Puerto Rico, Hurricane Island and Monhegan Island for school trips, taken a cross-country road trip, camped in Colorado and Utah with the Trekkers, and, most recently, gone to Hawaii for a Make-A-Wish trip. We traveled to Baltimore, Boston, Philadelphia, throughout New England, New Jersey, New York, Florida and more. We love to travel!
Looking for ramps, lifts or other accessibility products that might enhance your travel plans? Reach out to your local National Seating & Mobility branch to learn more about your options.
NSM Holiday Closures
National Seating & Mobility Will Be Closed on the Following Days.
- Thanksgiving Day (Thursday, November 27, 2025)
- The day after Thanksgiving (Friday, November 28, 2025)
- Christmas Day (Thursday, December 25, 2025)
- New Year's Day (Thursday, January 1, 2026)