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our response to Supply chain disruptions

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Dear Valued Client,

Our top priority is to provide you with the products and services needed to help you move through life, but obtaining the components and equipment needed to do so has become increasingly difficult over this past year.

As you probably have noticed, supply chains for nearly every industry, from automotive to grocery, have experienced slowdowns. The slowdowns are caused from a range of challenges, including; timing to bring parts and products into the U.S., availability of raw materials, transportation constraints and labor limitations. We are doing everything we can to navigate these challenges including working with our suppliers and logistics providers to understand where they are experiencing delays to minimize the impact on our customers’ orders.

If you have an active order with us, there is no action needed on your part at this time. We are actively managing each and every order to ensure we meet our clients’ needs as quickly as possible. You are welcome to check the status of any active order at You will need your 10 digit order number and the client’s last name to track your order status.

Thank you for allowing us to serve your mobility and accessibility needs and we truly appreciate your patience as we work through these challenges.



Bill Mixon

Bill Mixon

A NSM technician helping an elderly woman get familiar with her new power chair.

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