We only build one chair.
The one that is perfect for you.

When you choose NSM, you receive so much more than a custom chair. You inherit a team of dedicated professionals who consider it a privilege to serve you with excellence, ingenuity and above all, respect. Our clients give us high marks for being flexible and easy to work with—and that means a great deal to us. Here is what some of them have said:

Client Testimonials

The power switch on my power chair broke while I was shopping. I was only 10 minutes from their office. I called them & they had me come right over & got it temporarily fixed. A new one was ordered. A week later, the new one was on & working like new.!”

– PH, Austin TX

NSM is top notch. Everyone we dealt with was really helpful, courteous, thoughtful. Great people.”

– MW, Macon GA

Thank you for the kind, caring staff in repairing my wheelchair promptly, accurately, and efficiently. The company obviously understands my needs as a wheelchair user. I was kept in the loop at all times as to the progress of my wheelchair repairs and the technician worked to get my wheelchair to me as quickly as possible, even through the Christmas holidays. I felt like they made me a first priority!”

– VT, Bakersfield CA

They did make special arrangements for us to pick up equipment in a location closer to our home cutting down on a lengthier, more difficult and costlier trip.”

– JJ, Wichita KS

I really feel good in my chair! I really feel comfortable riding in it! I just want to say to you guys thank you so much for your help, your time, and your compassion!”

– TF, Indy

We requested if possible could the new wheelchair be ready for her sister’s wedding. Company hustled the process & delivered days before the wedding. Outstanding effort.”

– JM, Fairfield NJ

I was discharged from hospital in the morning and had my walker by noon. The delivery person made a few adjustments and I was ready to go.”

– RR, Lafayette

“We have worked with Todd for over a decade. His knowledge, expertise and caring attitude are outstanding”

– ES, Champaign

“I have NEVER had a supplier who worked so hard to make sure my wheelchair was a perfect fit. Tracey Ashley was SO knowledgeable. He explained usage, charging, EVERYTHING..”

– JLS, Atlanta

“I can always call and explain to the technician what was going on with my chair. They promptly call me back. They are extremely knowledgeable about my power wheelchair.”

– DR, Chicago South

“Kathy explained with great detail all the options I had when ordering my wheelchair and it was a great fit for me.”

– KT, Missouri

“Marlin is a wonderful representative for your company. I felt like he had my best interest at heart.”

– RJ, California

“I wish that other companies would treat me with the respect and courtesy your company has. No complaints.”

– JB, Tennessee

“My chair is perfectly suited to my needs. I would recommend your service to anyone. It was a great experience.”

– DR, Kansas