Reimbursement Supervisor / Natick MA

Reimbursement Supervisor
National Seating & Mobility, Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist. We are a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off, and more.

Summary of Position The Reimbursement Supervisor is responsible for assisting the Reimbursement Team Manager. Supervisor will be responsible for all administrative functions for their respective team and assisting in the monitoring of the work of the Reimbursement Specialists. The Supervisor will act as the Team Manager when the Team Manager is not present. Will act as a resource for the Reimbursement Specialists by answering questions, providing training and ensuring all work assigned to their team is completed to meet the expectations set by the Vice President of Reimbursement.

Responsibilities/Tasks:
•Monitor and review Aged A/R
•Maintain and monitor Payroll/Attendance, including Time Adjustments, Time-off Requests, Overtime and Bi-weekly Payroll Reports.
•Review and process Write Off Requests.
•Research payer issues when identified by collector as problematic. Present proposed solution to Quality Assurance Supervisor to resolve.
•Coordinate with the Quality Assurance Team in training and auditing of new employees.
•Assist with collections coverage when needed due to absences, vacations, etc.
•First level for employee questions relating to job functions in collections. Collector meetings for individual questions.
•Distribute updated Payer information as needed when received from Team Manager, QA or Payer Relations Team.
•Monitor Productivity Reports.
•Other duties as assigned.
This position is full time and requires someone who is dedicated and punctual. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and be detail oriented.
Qualifications to be considered for this position includes the following:
•3+ years medical collections background in a medical office, doctor office, hospital or similar setting.
•Knowledge of government payer regulations desired.
•Prior DME experience a plus.
•Knowledge of ICD 9 codes and medical terminology.
•Extensive working knowledge of billing and collections for Medicare, Medicaid and commercial payers.
•Computer savvy, working knowledge of Word, Excel, Outlook, and Internet Research.
•Attention to detail, organized and multi-task ability.
•Good written and verbal skills.
•Ability to work alone or in a team environment.
•Associates or Bachelor’s degree preferred
•Drug test and background check.
We recommend that you visit our website at www.nsm-seating.com to get further details about our company.

Reimbursement Supervisor / Natick MA