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THE NSM CONSUMER INSIGHTS COUNCIL IS HELPING NSM DRIVE INNOVATION WHILE CREATING A BETTER CUSTOMER EXPERIENCE For Kaity Ellis, joining the National Seating & Mobility Consumer Insights Council was an important decision. “I hope what comes out of the council is society sees the people, not just the product,” Ellis says. “Everyone has a different…

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In today’s world, every day brings news of a new shortage or production delay. We’vescoured the shelves for everything from baby formula to toilet paper and watchedas manufacturing and shipping delays have stymied the car industry. The complex rehabilitation technology (CRT) industry hasn’t escaped these challenges. The CRT supply chain is a complicated, intricate system…

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how a proposed bill in Pennsylvania aims to keep wheelchair users moving through regular maintenance. Service and repair are vital components of the complex rehabilitation technology (CRT) industry. We recently chatted with Matt Berwick, president of the Western Pennsylvania Chapter of the UnitednSpinal Association, about legislation he’s advocating for in Pennsylvania. The Wheelchair Quality Insurance…

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