Wheelchair Maintenance, Safety, Warranty & Repair

Most wheelchairs delivered by National Seating & Mobility (NSM) rely on advanced digital processors (mini-computers) for control. These increasingly complex seat/chair systems experience strenuous real world use. Unfortunately, local rules often restrict insurance payments for preventive wheelchair maintenance. So, critical maintenance, while essential to chair reliability, often falls to users and caregivers.

Bottom Line : Power wheelchairs used as Complex Rehab Technology are not a luxury. Users are totally dependent on their chair systems. While incredibly reliable, these complex systems sometimes fail, especially when preventive maintenance is ignored and system repair is sometimes required. So, no matter what wheelchair is in your life, NSM is ready to help keep your rolling stock in top shape.


Maintenance Basics

  • Check axels and sleeves every six months to confirm they are tight.
  • Confirm the battery is fully charged and electrical connections are tight and not corroded.
  • Check the brakes daily on a level surface.
  • Keep all surfaces clean and free from foreign substances, such as mud, dirt, food, drink, etc.
  • Check inflatable tire pressure WEEKLY and maintain tire pressure as shown on sidewall.
  • Extreme heat or cold are not good for any chair. Store chair systems in moderate temperatures.

Safety Tips

  • Approach any unknown path, door, drop-off or raised surface with caution before proceeding.
  • Avoid any surface, interior or exterior, when unsure of chair stability.
  • Do not attempt to enter a vehicle unassisted.
  • Observe chair weight limits. Never lean, reach or bend while seated or take friends for rides.
  • On inclines, keep chair moving slow and steady. Avoid sudden starts and stops.
  • Make safety checks on your chair’s tires, battery and joystick before each use.
  • Really read your owner’s manual before using your chair for the first time.
  • To avoid tipping over, avoid high speeds and sudden movements when turning corners.