Quality Assurance Specialist / Chattanooga TN

National Seating & Mobility, Inc. (NSM) is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist. We are a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off, and more.

This full time at out branch and requires someone who is dedicated and punctual. The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism.

The Quality Assurance Specialist is responsible for payer education and training of new and established Reimbursement Specialists to ensure timely submission of quality claims and collection of outstanding AR . Works with the Reimbursement Supervisors and Reimbursement Managers to identify and prioritize payer specific needs. Must maintain and modify training material as payers billing requirements change and provide on-going payer training.

Responsibilities/Tasks :
• Create and maintain training for payer billing requirements as assigned
• Educate new employees on billing requirements and job specific processes for payers assigned as well as provide on-going education for established employees on changes in payer billing requirements
• Provide payer education on new payers as they are added through payer contracts and/or new branch locations
• Meet with Reimbursement Supervisors and/or Reimbursement Managers on a regular basis to coordinate payer specific needs and provide feedback on employee performance
• Review claims for new and established employees to ensure claims are compliant with the payer billing requirements
• Answer payer specific questions from the Reimbursement Specialists, Supervisors, and Managers
• Bill and collect claims for open workloads to avoid backlog of billing and ensure timely submission of claims and maintenance of collection work queues
• Review Aged AR report weekly and provide feedback to Reimbursement Specialist and Supervisor
• Identify and/or research payer issues to resolution or escalation to Payer Relations Department
Job Requirements:
• High School Diploma or G.E.D
• Knowledge of medical billing and insurance claim filing a must
• Detail oriented, with ability to multi-task
• Ability to adhere to the Attendance Policy
• Drug test and background check

We recommend that you visit our website at www.nsm-seating.com for further details about our company.

Apply Here

Funding Specialist (Processor) / Cleveland + Indianapolis NW

National Seating & Mobility, Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

We are a progressive, growth-oriented corporation in need of a full time Insurance Funding Specialist, or Processor. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more.

As a Funding Specialist (Processor) for our Cleveland and Indianapolis (NW) branches, you will coordinate with the Customer Service Representatives, contracted clients, Branch Managers, Director of Processing and other office support personnel, to ensure all operational procedures are completed in accordance with company policy and within expected time frames. You will also be responsible for gathering information pertinent to funding packages and ensuring that all documentation is in place in order to obtain proper authorizations for equipment orders.

Additional duties and responsibilities include but are not limited to :
• Ensure all client information is correct and is input into the work orders
• Verify client benefits
• Entering payer requirements
• Notifying client of financial responsibility (if applicable)
• Meeting deadlines set forth by management
• Adapt to change in a continuously evolving environment
• Follow up with payer sources in order to obtain timely authorizations by working various reports
• Performs any related job duties assigned by the Branch Manager or Director of Processing
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements:
• High School Diploma or G.E.D
• Type a minimum of 45wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here

Funding Specialist (Processor) / Louisville

National Seating & Mobility, Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

We are a progressive, growth-oriented corporation in need of a full time Insurance Funding Specialist, or Processor. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more.

As a Funding Specialist (Processor) for our Louisville branch, you will coordinate with the Customer Service Representatives, contracted clients, Branch Managers, Director of Processing and other office support personnel, to ensure all operational procedures are completed in accordance with company policy and within expected time frames. You will also be responsible for gathering information pertinent to funding packages and ensuring that all documentation is in place in order to obtain proper authorizations for equipment orders.

Additional duties and responsibilities include but are not limited to :
• Ensure all client information is correct and is input into the work orders
• Verify client benefits
• Entering payer requirements
• Notifying client of financial responsibility (if applicable)
• Meeting deadlines set forth by management
• Adapt to change in a continuously evolving environment
• Follow up with payer sources in order to obtain timely authorizations by working various reports
• Performs any related job duties assigned by the Branch Manager or Director of Processing
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements:
• High School Diploma or G.E.D
• Type a minimum of 45wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here

Funding Specialist (Processor) / Peoria IL + Indianapolis NW

National Seating & Mobility, Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

We are a progressive, growth-oriented corporation in need of a full time Insurance Funding Specialist, or Processor. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more.

As a Funding Specialist (Processor) for our Peoria and Indianapolis (NW) branches, you will coordinate with the Customer Service Representatives, contracted clients, Branch Managers, Director of Processing and other office support personnel, to ensure all operational procedures are completed in accordance with company policy and within expected time frames. You will also be responsible for gathering information pertinent to funding packages and ensuring that all documentation is in place in order to obtain proper authorizations for equipment orders.

Additional duties and responsibilities include but are not limited to :
• Ensure all client information is correct and is input into the work orders
• Verify client benefits
• Entering payer requirements
• Notifying client of financial responsibility (if applicable)
• Meeting deadlines set forth by management
• Adapt to change in a continuously evolving environment
• Follow up with payer sources in order to obtain timely authorizations by working various reports
• Performs any related job duties assigned by the Branch Manager or Director of Processing
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements:
• High School Diploma or G.E.D
• Type a minimum of 45wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here

Customer Service Representative (CSR) / Iowa City IA

National Seating & Mobility (NSM) Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need nationwide. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

NSM is a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more. For additional information about NSM, please click here.

This full-time position, located in our Iowa City branch, requires someone who is dedicated and punctual.The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. This position involves timely follow-up with paperwork, scheduling and client phone calls. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism.

Responsibilities/Tasks :
• Answering incoming calls from clients regarding repairs, scheduling, order status, and new equipment requests. Many of these calls will require action beyond taking a message. This position requires the ability to decipher information and schedules for accurate follow through to the next step.
• Placing calls regarding scheduling of repairs, scheduling of appointments, and obtaining missing information.
• Reviewing reports for order status and taking action when necessary.
• Receiving products and ensuring the accuracy of those goods. Following up with manufactures on a daily basis regarding products received.
• Assisting with cleaning equipment and keeping the warehouse organized.
• Maintaining the office supplies and stock in an organized manner.
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements :
• High School Diploma or G.E.D.
• Type a minimum of 45wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here

Customer Service Representative (CSR) / Birmingham AL

National Seating & Mobility (NSM) Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need nationwide. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

NSM is a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more. For additional information about NSM, please click here.

This full-time position, located in our Birmingham branch, requires someone who is dedicated and punctual.The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. This position involves timely follow-up with paperwork, scheduling and client phone calls. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism.

Responsibilities/Tasks :
• Answering incoming calls from clients regarding repairs, scheduling, order status, and new equipment requests. Many of these calls will require action beyond taking a message. This position requires the ability to decipher information and schedules for accurate follow through to the next step.
• Placing calls regarding scheduling of repairs, scheduling of appointments, and obtaining missing information.
• Reviewing reports for order status and taking action when necessary.
• Receiving products and ensuring the accuracy of those goods. Following up with manufactures on a daily basis regarding products received.
• Assisting with cleaning equipment and keeping the warehouse organized.
• Maintaining the office supplies and stock in an organized manner.
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements :
• High School Diploma or G.E.D.
• Type a minimum of 45wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here

Customer Service Representative (CSR) / Marquette MI

National Seating & Mobility (NSM) Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need nationwide. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

NSM is a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more. For additional information about NSM, please click here.

This full-time position, located in our Marquette branch, requires someone who is dedicated and punctual.The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. This position involves timely follow-up with paperwork, scheduling and client phone calls. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism.

Responsibilities/Tasks :
• Answering incoming calls from clients regarding repairs, scheduling, order status, and new equipment requests. Many of these calls will require action beyond taking a message. This position requires the ability to decipher information and schedules for accurate follow through to the next step.
• Placing calls regarding scheduling of repairs, scheduling of appointments, and obtaining missing information.
• Reviewing reports for order status and taking action when necessary.
• Receiving products and ensuring the accuracy of those goods. Following up with manufactures on a daily basis regarding products received.
• Assisting with cleaning equipment and keeping the warehouse organized.
• Maintaining the office supplies and stock in an organized manner.
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements :
• High School Diploma or G.E.D.
• Type a minimum of 45wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here

Customer Service Representative (CSR) / Austin

National Seating & Mobility (NSM) Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need nationwide. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

NSM is a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more. For additional information about NSM, please click here.

This full-time position, located in our Austin branch, requires someone who is dedicated and punctual.The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. This position involves timely follow-up with paperwork, scheduling and client phone calls. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism.

Responsibilities/Tasks :
• Answering incoming calls from clients regarding repairs, scheduling, order status, and new equipment requests. Many of these calls will require action beyond taking a message. This position requires the ability to decipher information and schedules for accurate follow through to the next step.
• Placing calls regarding scheduling of repairs, scheduling of appointments, and obtaining missing information.
• Reviewing reports for order status and taking action when necessary.
• Receiving products and ensuring the accuracy of those goods. Following up with manufactures on a daily basis regarding products received.
• Assisting with cleaning equipment and keeping the warehouse organized.
• Maintaining the office supplies and stock in an organized manner.
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements :
• High School Diploma or G.E.D.
• Type a minimum of 45wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here

Billing Claims Specialist / Newington CT

National Seating & Mobility, Inc. (NSM) is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

We are a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off, and more. This full time position at our Chattanooga Operations branch requires someone who is dedicated and punctual. The ability to multi-task and creatively problem solve are essential.

The ideal candidate is a quick learner who can retain knowledge and training. This candidate should also demonstrate initiative and strong organizational skills. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. The Billing Claims Specialist is responsible for preparing and submitting timely and accurate initial claims (to include initial claims on rental orders) to payers following prescribed policies and procedures.

Responsibilities/Tasks :
• Works under direct supervision of billing supervisor.
• Responsible for preparing and submitting timely and accurate initial claims (to include initial claims on rental orders) to payers following prescribed policies and procedures.
• Performs audits of branch billing packets prior to billing to ensure all information is accurate and complete.
• Prepares and submits initial electronic and hard-copy claims to payers.
• Enters information into NSM’s proprietary billing and collection system as well as into ePremis, the electronic billing software.
• Ensures that NSM bills claims correctly the first time and that all applicable local, state, and federal requirements are met.
• Performs insurance/billing clerical duties, including review and verification of patient account information against insurance program specifications.
• Resolves routine patient billing inquiries and problems, follows-up on balances due from insurance companies, and types invoices to insurance companies.
• Enters data electronically to process charges, payments, denials and adjustments.
• Performs other billing functions as outlined in pertinent policy and procedure documents.

Job Requirements :
• High School Diploma or G.E.D.
• 1-2 years related medical billing or collections experience, or equivalent education/certification, required
• Knowledge of medical billing and insurance claim filing a must
• Detail oriented, with ability to multi-task
• Strong Data Entry skills
• Ability to adhere to the Attendance Policy
• Drug test and background check
We recommend that you visit our website at www.nsm-seating.com to get further details about our company.

Apply Here

Wheelchair Technician / San Jose, CA

National Seating & Mobility (NSM) Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

NSM is a progressive, growth-oriented corporation in need of a full time Wheelchair Technician. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more. NSM’s Technicians have the opportunity to apply for a program and earn their ATP while working. This opening offers an excellent opportunity for growth. For more information about NSM, please click here.

Qualifications :
This full time position at our San Jose branch requires someone who is dedicated and punctual. Technicians coordinate with the Branch Manager and administrative staff to ensure timely order, receipt, assembly and delivery of seating and mobility positioning systems. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and the ability to work with their hands, work with customers and handle administrative tasks.

Responsibilities/Tasks :
• Assembles seating and mobility equipment in a timely manner. Makes necessary equipment modifications to prepare goods for delivery to the patient. Responds to service calls and makes repairs as needed in the office and in the field.
• Delivers equipment as directed by the Branch Manager. Assists the Rehab Technology Specialist with fitting adjustment and equipment modification to ensure the best possible product for the patient.
• Responsible for all shipping and receiving duties related to daily operations. Ensures timely receipt through tracking of purchase orders and maintains communication with vendors on orders received with damaged or missing goods.
• Attends seating clinics with the Rehab Technology Specialist as necessary to assist with evaluations, modifications and deliveries.
• Provides inventory control for all special orders and stock items in the office. Maintains shop area in a neat and organized manner to insure proper care of equipment. Assists with quarterly physical count of inventory goods.
• Assists in the timely completion of work orders, which may involve but is not limited to, research of components, calculation and extension of equipment price and preparation of quotes for patients, referral sources and insurance companies.
• Maintains Automobile Log on company vehicles.
• Ensures Branch Manager is informed of needed repairs and maintenance.
• Obtains estimates for said repairs and schedules needed work.

Apply Here