Claims Specialist / Chattanooga, TN

National Seating & Mobility (NSM), Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist. We are a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more.

This full-time position, based in our Chattanooga Operations Center Operation Center, requires someone who is dedicated and punctual. The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. The Claims Specialist is responsible for preparing and submitting timely and accurate initial claims (to include initial claims on rental orders) to payers following prescribed policies and procedures.

Responsibilities/Tasks :
• Works under direct supervision of billing supervisor.
• Responsible for preparing and submitting timely and accurate initial claims (to include initial claims on rental orders) to payers following prescribed policies and procedures.
• Performs audits of branch billing packets prior to billing to ensure all information is accurate and complete.
• Prepares and submits initial electronic and hard-copy claims to payers.
• Enters information into NSM’s proprietary billing and collection system as well as into ePremis, the electronic billing software.
• Ensures that NSM bills claims correctly the first time and that all applicable local, state and federal requirements are met.
• Performs insurance/billing clerical duties, including review and verification of patient account information against insurance program specifications.
• Resolves routine patient billing inquiries and problems, follows-up on balances due from insurance companies, and types invoices to insurance companies.
• Enters data electronically to process charges, payments, denials and adjustments.
• Performs other billing functions as outlined in pertinent policy and procedure documents.

Job Requirements :
• High School Diploma or G.E.D
• 1-2 years related medical billing or collections experience, or equivalent education/certification, required
• Knowledge of medical billing and insurance claim filing a must
• Detail oriented, with ability to multi-task
• Strong Data Entry skills
• Ability to adhere to the Attendance Policy
• Drug test and background check

Click here to get further details about our company.

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Payer Relations Password Specialist / Chattanooga, TN

National Seating & Mobility (NSM), Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist. We are a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more.

This full-time position, based in our Chattanooga Operations Center Operations Center, requires someone who is dedicated and punctual. The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism.

Position Statement :
The Password Specialist works as a Payer Relations team member. The Payer Relations Team is a multidisciplinary group that is charged with contracting, credentialing, issue resolution and other financial processes. This is considered an entry level position with opportunity to grow into other roles as the applicant becomes familiar with the transaction cycle. This is a position that requires good analytical skills and sound judgment. Daily activities include establishing and maintaining access to payer web portals. This position will be accountable for working with users in all areas of the company on a continual basis to ensure that all web access requests are handled in a timely and accurate manner. Work under direct supervision of the Payer Services Supervisor.

Core Duties :
• Actively engages in the research, setup, preparation, and testing of new and existing payer websites accesses.
• Maintain accuracy and integrity of data on the company intranet.
• Communicate directly with payers via phone, email, or any other means necessary to obtain and maintain access to payer websites.
• Manage all individual user web access as well as company access.
• Work one on one with users in all areas of the company to resolve any issues with payer website access that may arise.
• Must maintain regular and predictable attendance.
• Assume other duties and responsibilities as assigned.

Job Requirements :
Qualified candidates for Payer Relations Password Specialist must have :
• A minimum of a High School Diploma or equivalency certificate.
• Working knowledge of Microsoft suite of products (i.e. Outlook, Word and Excel) and Adobe Acrobat.
• Good oral and written communication skills. Strong reading comprehension skills.
• The ability to work in a team environment by being pleasant with others and displaying a good-natured, cooperative attitude.
• Strong data entry skills including keyboarding/accuracy/speed.
A clear telephone voice, hearing acuity that allows for understanding over the telephone, prolonged sitting, visual abilities and manual dexterity that allows the use of PC’s for extended periods of time.
• Typing and ten-key experience is a must.
Qualified candidates should also :
• Be able to perform in a very fast paced and high volume position.
• Be able to navigate the internet and the company’s intranet.
• Knowledge of medical billing and insurance terminology is highly desirable.

Click here to get further details about our company.

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Credentialing Specialist / Chattanooga, TN

National Seating & Mobility (NSM), Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist. We are a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more.

This full-time position, based in our Chattanooga Operations Center Operations Center, requires someone who is dedicated and punctual. The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism.

Position Statement :
The Credentialing Specialist is responsible for all credentialing, whether Government or Commercial, initial or re-credentialing for approximately 35 branch locations. This person needs to be well organized, able to multi-task, meet deadlines and interact professionally with NSM’s Management Team, as well as our Executives.  The candidate must be able to work independently but work well as a team player for special projects.

Core Duties :
• Track and document all requests in KACE System using the appropriate nomenclature (classification) for reporting purposes.
• Perform daily follow-up and research as requested concerning credentialing inquiries.
• Complete enrollment and re-enrollment applications for commercial payers, attaching required documentation, securing appropriate signatures and dates before submitting.
• Process incoming Medicare re-validation requests within 60 days of the notice.
• Process, if any, Medicare corrections requests within 30 days of the notice.
• Process Medicaid applications as requested by Credentialing Supervisor
• Initiate, track and complete Branch Opening Requests – after receiving request, inform payers of new location and perform follow-ups as necessary until completed.
• Initiate, track and complete Branch Relocation Requests – informing payers of the branch’s move and performing follow-up steps until completed.
• Update appropriate spreadsheets and Folders as Branch Openings, Relocations, Enrollments, Re-Enrollments, Credentialing and Re-Credentialing are completed.
• Finalize CareCentrix’s Monthly Re-Credentialing List with all necessary documentation, attachments, signatures and dates. Must be submitted 30 days prior to end date. (Ex. 2014 August Listings are due by July 1) You will need Adobe Acrobat to combine files into one PDF for submission.
• US DOL OWCP requests are completed, tracked, scanned and mailed out.
• Initial Commercial and Government Enrollments are completed as directed by Credentialing Supervisor and tracked in KACE.
• W-9 Requests are received, tracked and completed using KACE.
• COI Requests are received, tracked and completed using KACE.
• Document Mailing Invoices in KACE and scan copy into appropriate file.
• Hard Copy Filing is performed when time permits.
• Must maintain regular and predictable attendance.
• Assume other duties and responsibilities as assigned.

Job Requirements :
Qualified candidates for Credentialing Specialist must have :
• A minimum of a High School Diploma or equivalency certificate.
• One to two years related credentialing experience, whether in a doctor’s office or with a Payer.
• Additional training in Microsoft Office and Adobe Acrobat is a plus.
• 2-yr degree in business or healthcare also a plus.

Click here to get further details about our company.

Apply Here

Reimbursement Specialist / Chattanooga, TN

National Seating & Mobility, Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist. We are a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more.

This full-time position, based in our Chattanooga Operations Center Operations Center, requires someone who is dedicated and punctual. The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. The Reimbursement Specialist is responsible for timely submission of quality claims and collection of outstanding AR.

Responsibilities/Tasks :
• Works under direct supervision of a Reimbursement Supervisor.
• Follows-up on claims after initial billing is conducted by the Claims Specialist.
• Prepares and submits rebilled electronic and hard-copy claims to payers.
• Enters information into NSM’s proprietary billing and collection system as well as into ePremis, the electronic billing software.
• Ensures that NSM bills claims correctly the first time and that all applicable local, state, and federal requirements are met.
• Performs insurance/billing clerical duties, including review and verification of patient account information against insurance program specifications.
• Resolves routine patient billing inquiries and problems, follows-up on balances due from insurance companies, and types invoices to insurance companies.
• Enters data electronically to process charges, payments, denials and adjustments.
• Performs other billing functions as outlined in pertinent policy and procedure documents.

Job Requirements :
• High School Diploma or G.E.D
• 1-2 years related medical billing or collections experience, or equivalent education/certification, required
• Knowledge of medical billing and insurance claim filing a must
• Detail oriented, with ability to multi-task
• Strong Data Entry skills
• Ability to adhere to the Attendance Policy
• Drug test and background check

Click here to get further details about our company.

Apply Here

Jr. IT Tech Support / Franklin, TN

National Seating & Mobility, Inc. (NSM) is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.
We are a progressive, growth-oriented corporation in need of a full time Jr. IT Tech Support. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more. For more information about NSM, please click here.

Statement of the Position :
Currently accepting resume for the Jr. IT Help Desk / Tech Support Position. Excellent organizational skills, superior communication skills, and the ability to multitask are required. Daily tasks include, but are not limited to, answering support calls/emails, repairing laptops/desktops, and small projects as assigned.

Additional Duties and Responsibilities:
• Setting up new users
• Setting up printers
• Troubleshooting Windows
• Numerous additional tech support related duties as assigned by supervisor

Minimum Job Requirements:
• High School Diploma or G.E.D.
• Passing Drug Test results
• Passing Background Screen results
• Professional presentation a must
• Self-motivated, creative and intuitive are desired attributes

Additional Skills:
• Windows domains
• TCP/IP
• Peripherals
• Dell laptops/desktops

Apply Here

IT Tech Support / Franklin, TN

National Seating & Mobility, Inc. (NSM) is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.
We are a progressive, growth-oriented corporation in need of a full time IT Tech Support specialist. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more. For more information about NSM, please click here.

Statement of the Position:
Currently accepting resume for the IT Help Desk / Tech Support Position. Excellent organizational skills, superior communication skills, and the ability to multitask are required. Daily tasks include, but are not limited to, answering support calls/emails, repairing laptops/desktops, and small projects as assigned.

Additional Duties and Responsibilities :
• Setting up new users
• Setting up printers
• Troubleshooting Windows
• Numerous additional tech support related duties as assigned by supervisor

Minimum Job Requirements :
• High School Diploma or G.E.D.
• Passing Drug Test results
• Passing Background Screen results
• Professional presentation a must
• Self-motivated, creative and intuitive are desired attributes

Additional Skills :
• Windows domains
• TCP/IP
• Peripherals
• Dell laptops/desktops

Apply Here

Utility Processor / USA

National Seating & Mobility, Inc.(NSM) is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.
We are a progressive, growth-oriented corporation in need of a full time Insurance Funding Specialist, or Processor. We offer competitive compensation and a benefits package that includes medical, dental, paid time off and more. For more information about NSM, please click here.

As a Utility Processor, you will coordinate with the the Customer Service Rep., Rehabilitation Technology Supplier (RTS), Technician, Regional Processing Director, Utility Processing Manager and other office support personnel to ensure all operational procedures are completed in accordance with company policy and within expected time frames. Responsible for gathering information pertinent to the funding package and ensuring that all documentation is in place in order to obtain proper authorizations for equipment.

Additional duties and responsibilities include but are not limited to :
• Ensure all client information (Minimum Documentation Requirement) is correct and is input into the work order.
• Verify client benefits and coverages.
• Gather documentation for funding package, including but not limited to: proper prescriptions, certificates of medical necessity (CMN), and Letters of Medical Necessity (LMN), full RTS Eval information, price lists, forms (AOB, ABN, rent or purchase letter).
• Entering payer requirements.
• Notifying client of financial responsibility.
• Following up with payer sources in order to obtain timely authorization, by working Unsubmitted Work Orders and Unapproved Work Orders reports.
• Entering credit exceptions with proper approval.
• Pre-delivery checklist, ensures all documentation is updated prior to delivery of equipment.
• Printing of delivery tickets and communicating delivery expectations to RTSs.
• Posting deliveries following successful dispensing of equipment by RTSs.
• Ensuring that post-delivery documentation, including cash, is in place prior to final posting.
• Working with billing department to minimize Missing Information Requests (MIR) and working MIR reports on a weekly basis.
• Performs any related job duties assigned by the Utility Processing Manager. Carries out all position expectations in a professional manner and with minimal supervision from the Utility Processing Manager.
• Responsible for continuing education related to job duties, i.e. NSM’s current and or new WAN policies and procedures, completing Learning Links on the WAN and state payer seminars as applicable.
• Communicate with Branch staff / RTS to ensure knowledge of payers.
• Communicate with Branch staff, RTS, Processing Director and Utility Processing Manager concerning trends, obstacles and progress within the assigned workload.
• Must maintain regular and predictable attendance.

Job Requirements :
• High School Diploma or G.E.D
• Type a minimum of 45wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check
• Previous DME / Mobility Processing Experience

The Utility Processor position location is not geographically fixed. If the potential candidate is sourced and lives near an NSM branch, he/she can work from the local branch. However, this position can also be a remote (telecommuter) position.

Apply Here

Processor / Indianapolis (NW)

National Seating & Mobility, Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.
We are a progressive, growth-oriented corporation in need of a full time Insurance Funding Specialist, or Processor for our Indianapolis NW branch office. We offer a competitive compensation and benefits package that includes medical, dental, paid time off and more. For more information about NSM, please click here.

As a Processor at our Indianapolis (NW) branch you will coordinate with the Customer Service Representatives, contracted clients, Branch Managers, Director of Processing and other office support personnel to ensure all operational procedures are completed in accordance with company policy and within expected time frames. You will also be responsible for gathering information pertinent to funding packages and ensuring all documentation is in place in order to obtain proper authorizations for equipment orders.

Additional duties and responsibilities include but are not limited to : 
• Ensure all client information is correct and is input into the work orders
• Verify client benefits
• Entering payer requirements
• Notifying client of financial responsibility (if applicable)
• Meeting deadlines set forth by management
• Adapt to change in a continuously evolving environment
• Follow up with payer sources in order to obtain timely authorizations by working various reports
• Performs any related job duties assigned by the Branch Manager or Director of Processing
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements :
• High School Diploma or G.E.D
• Type a minimum of 45wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here

Claims Specialist / Chattanooga, TN

National Seating & Mobility, Inc. (NSM) is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist. We are a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more. For more information about NSM, please click here.

This full-time position at our Chattanooga Operations Center requires someone who is dedicated and punctual. The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. The Claims Specialist is responsible for preparing and submitting timely and accurate initial claims (to include initial claims on rental orders) to payers following prescribed policies and procedures.

Responsibilities/Tasks :
• Works under direct supervision of billing supervisor.
• Responsible for preparing and submitting timely and accurate initial claims (to include initial claims on rental orders) to payers following prescribed policies and procedures.
• Performs audits of branch billing packets prior to billing to ensure all information is accurate and complete.
• Prepares and submits initial electronic and hard-copy claims to payers.
• Enters information into NSM’s proprietary billing and collection system as well as into ePremis, the electronic billing software.
• Ensures that NSM bills claims correctly the first time and that all applicable local, state, and federal requirements are met.
• Performs insurance/billing clerical duties, including review and verification of patient account information against insurance program specifications.
• Resolves routine patient billing inquiries and problems, follows-up on balances due from insurance companies, and types invoices to insurance companies.
• Enters data electronically to process charges, payments, denials and adjustments.
• Performs other billing functions as outlined in pertinent policy and procedure documents.

Job Requirements :
• High School Diploma or G.E.D
• 1-2 years related medical billing or collections experience, or equivalent education/certification, required
• Knowledge of medical billing and insurance claim filing a must
• Detail oriented, with ability to multi-task
• Strong Data Entry skills
• Ability to adhere to the Attendance Policy
• Drug test and background check

Apply Here

Wheelchair Technician / Indianapolis, IN

National Seating & Mobility (NSM) Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.
NSM is a progressive, growth-oriented corporation in need of a full time Wheelchair Technician. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more. NSM’s Technicians have the opportunity to apply for a program and earn their ATP while working. This opening offers an excellent opportunity for growth. For more information about NSM, please click here.

Qualifications :
This full time position at our Indianapolis branch requires someone who is dedicated and punctual. Technicians coordinate with the Branch Manager and administrative staff to ensure timely order, receipt, assembly and delivery of seating and mobility positioning systems. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and the ability to work with their hands, work with customers and handle administrative tasks.

Responsibilities/Tasks :
• Assembles seating and mobility equipment in a timely manner. Makes necessary equipment modifications to prepare goods for delivery to the patient. Responds to service calls and makes repairs as needed in the office and in the field.
• Delivers equipment as directed by the Branch Manager. Assists the Rehab Technology Specialist with fitting adjustment and equipment modification to ensure the best possible product for the patient.
• Responsible for all shipping and receiving duties related to daily operations. Ensures timely receipt through tracking of purchase orders and maintains communication with vendors on orders received with damaged or missing goods.
• Attends seating clinics with the Rehab Technology Specialist as necessary to assist with evaluations, modifications and deliveries.
• Provides inventory control for all special orders and stock items in the office. Maintains shop area in a neat and organized manner to insure proper care of equipment. Assists with quarterly physical count of inventory goods.
• Assists in the timely completion of work orders, which may involve but is not limited to, research of components, calculation and extension of equipment price and preparation of quotes for patients, referral sources and insurance companies.
• Maintains Automobile Log on company vehicles.
• Ensures Branch Manager is informed of needed repairs and maintenance.
• Obtains estimates for said repairs and schedules needed work.

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