Home Access Sales Representative / Philadelphia PA

National Seating & Mobility, Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist. We are a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more.

Statement of the Position:

From our Philadelphia branch, manages relationships with clients and referral sources for the provision of Accessibility Products; Stair lifts, wheelchair lifts, vehicle lifts and services. Evaluates clients home, informs and educates client on product options, orders equipment, assists with proper documentations, and provides follow up.

Position Reports To:

• Accessibility Branch Manager and/or Accessibility Director

Duties and Responsibilities:

1. Develops new referral sources and clients through professional presentation to potential referral sources and medical personnel. Utilizes all appropriate, ethical, and legal avenues to create and maintain business. Completes proper home evaluations to ensure appropriate recommendations for equipment that will best serve the client’s specific need.
2. Ensures evaluations are completed and orders are entered in a timely manner and that all necessary client intake information is documented and forwarded to the Office Manager/CSR/RPC
3. Assists in the timely completion of work orders which may involve but is not limited to research of components, calculation and extension of equipment prices, responding to requests for additional information and preparation of quotes for clients, referral sources and insurance companies. Provides follow-up on work orders to ensure timely receipt and delivery.
4. Responsible for ensuring proper and timely delivery of equipment to client.
5. Ensures proper client education occurs regarding equipment use, safety and financial considerations.
6. Ensure that proper client education occurs throughout the process and ensures that proper documentation and signatures are obtained.
7. Coordinates with the Technician or Regional Processing Center, as necessary to prepare equipment for installation or repairs. Follows up, as necessary, to ensure client satisfaction.
8. Maintains knowledge of products, services, techniques, and clinical skills necessary to complete responsibilities.
9. Maintains knowledge and adheres to NSM’s policies and procedures including Infection Control and Equipment Management policies.
10. Provides support with quarterly physical inventory count as needed.
11. Must maintain regular and predictable attendance.

Individuals will be expected to maintain a professional work environment at all times and may be limited to a certain amount of personal items at work stations.

This job description in no way states or implies that these are the only duties to be performed by this employee. He/She will be required to follow any other instructions and to perform any other duties requested by his/her supervisor.

Minimum Job Requirements:
• Great time management and filing skills (Electronic and Hard Copy)
• Well organized with proficient written and oral communication skills
• Experience with Microsoft Office (Word, Excel, Outlook)
• Drug Test Clearance.
Physical Requirements: Prolonged sitting, visual abilities and manual dexterity that allow the use of PC’s for extended periods of time. Clear voice on the telephone, hearing acuity that allows for understanding over the telephone. This position requires travel <5% of the time. Reliable transportation. Please click here to get further details about our company.

Apply Here

Processor / Garden City NY

Processor in New York City NY
National Seating & Mobility, Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist. We are a progressive, growth-oriented corporation in need of a full time Insurance Funding Specialist, or Processor. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more.

As a Processor, you will coordinate with the Customer Service Representatives, contracted clients, Branch Managers, Director of Processing, and other office support personnel to ensure all operational procedures are completed in accordance with company policy and within expected time frames. You will also be responsible for gathering information pertinent to funding packages and ensuring that all documentation is in place in order to obtain proper authorizations for equipment orders.

Additional duties and responsibilities include but are not limited to:
• Ensure all client information is correct and is input into the work orders
• Verify client benefits
• Entering payer requirements
• Notifying client of financial responsibility (if applicable )
• Meeting deadlines set forth by management
• Adapt to change in a continuously evolving environment
• Follow up with payer sources in order to obtain timely authorizations by working various reports
• Performs any related job duties assigned by the Branch Manager or Director of Processing
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements:
• High School Diploma or G.E.D
• Type a minimum of 45 wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

CSP – Processor / Portland OR

Customer Service Rep / Processor ( Portland, OR )

National Seating & Mobility, Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized wheelchairs and adaptive seating systems for individuals who have been diagnosed as having a permanent or long-term loss of mobility due to trauma, physical abnormality, structural defect or disease.
Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist. We are a progressive, growth-oriented corporation in need of a Customer Service Representative / Processor. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more.

Responsibilities/Tasks:
•Answering incoming calls from clients regarding repairs, scheduling, order status, and new equipment requests. Many of these calls will require action beyond taking a message. This position requires the ability to decipher information and schedules for accurate follow through to the next step.
•Placing calls regarding scheduling of repairs, scheduling of appointments, and obtaining missing information.
•Reviewing reports for order status and taking action when necessary.
•Receiving products and ensuring the accuracy of those goods. Following up with manufactures on a daily basis regarding products received.
•Assisting with cleaning equipment and keeping the warehouse organized.
•Maintaining the office supplies and stock in an organized manner.

As a Processor, you will coordinate with the Customer Service Representatives, contracted clients, Branch Managers, Director of Processing, and other office support personnel to ensure all operational procedures are completed in accordance with company policy and within expected time frames. You will also be responsible for gathering information pertinent to funding packages and ensuring that all documentation is in place in order to obtain proper authorizations for equipment.
Additional duties and responsibilities include but are not limited to:
• Ensure all client information is correct and is input into the work orders
• Verify client benefits
• Entering payer requirements
• Notifying client of financial responsibility ( if applicable )
• Meeting deadlines set forth by management
• Adapt to change in a continuously evolving environment
• Follow up with payer sources in order to obtain timely authorizations by working various reports
• Performs any related job duties assigned by the Director of Processing
• Carries out all position expectations in a professional manner and with minimal supervision.

Requirements
This position is full time and requires someone who is dedicated and punctual. The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. This position involves timely follow-up with paperwork, scheduling, and client phone calls. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism.
Job Requirements:
• High School Diploma or G.E.D
• Type a minimum of 45 wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here

Customer Service Representative / Garden City NY

NSM is a progressive, growth-oriented corporation in need of a full time Technician. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more. NSM’s Technicians have the opportunity to apply for a program and earn their ATP while working. This opening offers an excellent opportunity for growth. For more information about NSM, please click here. We are looking for a Customer Service Representative in New York City, New York.

For additional information on NSM, please visit www.nsm-seating.com.

Customer Service Rep in New York

This position is full time and requires someone who is dedicated and punctual. The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. This position involves timely follow-up with paperwork, scheduling, and client phone calls. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism.

Responsibilities/Tasks:
•Answering incoming calls from clients regarding repairs, scheduling, order status, and new equipment requests. Many of these calls will require action beyond taking a message. This position requires the ability to decipher information and schedules for accurate follow through to the next step.
•Placing calls regarding scheduling of repairs, scheduling of appointments, and obtaining missing information.
•Reviewing reports for order status and taking action when necessary.
•Receiving products and ensuring the accuracy of those goods. Following up with manufactures on a daily basis regarding products received.
•Assisting with cleaning equipment and keeping the warehouse organized.
•Maintaining the office supplies and stock in an organized manner.
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements:
• High School Diploma or G.E.D
• Type a minimum of 45 wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here ew York

Customer Service Representative / Sacramento, CA

NSM is a progressive, growth-oriented corporation in need of a full time Technician. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more. NSM’s Technicians have the opportunity to apply for a program and earn their ATP while working. This opening offers an excellent opportunity for growth. For more information about NSM, please click here. We are looking for a Customer Service Representative in Sacramento, California.

For additional information on NSM, please visit www.nsm-seating.com.

This position is full time and requires someone who is dedicated and punctual. The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. This position involves timely follow-up with paperwork, scheduling, and client phone calls. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism.

Responsibilities/Tasks:
•Answering incoming calls from clients regarding repairs, scheduling, order status, and new equipment requests. Many of these calls will require action beyond taking a message. This position requires the ability to decipher information and schedules for accurate follow through to the next step.
•Placing calls regarding scheduling of repairs, scheduling of appointments, and obtaining missing information.
•Reviewing reports for order status and taking action when necessary.
•Receiving products and ensuring the accuracy of those goods. Following up with manufactures on a daily basis regarding products received.
•Assisting with cleaning equipment and keeping the warehouse organized.
•Maintaining the office supplies and stock in an organized manner.
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements:
• High School Diploma or G.E.D
• Type a minimum of 45 wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here acramento

Customer Service Representative / Miami, FL

NSM is a progressive, growth-oriented corporation in need of a full time Technician. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more. NSM’s Technicians have the opportunity to apply for a program and earn their ATP while working. This opening offers an excellent opportunity for growth. For more information about NSM, please click here. We are looking for a Customer Service Representative in Miami, Florida.

For additional information on NSM, please visit www.nsm-seating.com.

This position is full time and requires someone who is dedicated and punctual. The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. This position involves timely follow-up with paperwork, scheduling, and client phone calls. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism.

Responsibilities/Tasks:
•Answering incoming calls from clients regarding repairs, scheduling, order status, and new equipment requests. Many of these calls will require action beyond taking a message. This position requires the ability to decipher information and schedules for accurate follow through to the next step.
•Placing calls regarding scheduling of repairs, scheduling of appointments, and obtaining missing information.
•Reviewing reports for order status and taking action when necessary.
•Receiving products and ensuring the accuracy of those goods. Following up with manufactures on a daily basis regarding products received.
•Assisting with cleaning equipment and keeping the warehouse organized.
•Maintaining the office supplies and stock in an organized manner.
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements:
• High School Diploma or G.E.D
• Type a minimum of 45 wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here

Customer Service Representative / Fort Lauderdale, FL

NSM is a progressive, growth-oriented corporation in need of a full time Technician. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more. NSM’s Technicians have the opportunity to apply for a program and earn their ATP while working. This opening offers an excellent opportunity for growth. For more information about NSM, please click here. We are looking for a Customer Service Representative in Ft. Lauderdale, Florida.

For additional information on NSM, please visit www.nsm-seating.com.

Customer Service Rep in Fort Lauderdale

This position is full time and requires someone who is dedicated and punctual. The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. This position involves timely follow-up with paperwork, scheduling, and client phone calls. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism.

Responsibilities/Tasks:
•Answering incoming calls from clients regarding repairs, scheduling, order status, and new equipment requests. Many of these calls will require action beyond taking a message. This position requires the ability to decipher information and schedules for accurate follow through to the next step.
•Placing calls regarding scheduling of repairs, scheduling of appointments, and obtaining missing information.
•Reviewing reports for order status and taking action when necessary.
•Receiving products and ensuring the accuracy of those goods. Following up with manufactures on a daily basis regarding products received.
•Assisting with cleaning equipment and keeping the warehouse organized.
•Maintaining the office supplies and stock in an organized manner.
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements:
• High School Diploma or G.E.D
• Type a minimum of 45 wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here

Wheelchair Technician / Woburn, MA

NSM is a progressive, growth-oriented corporation in need of a full time Technician. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more. NSM’s Technicians have the opportunity to apply for a program and earn their ATP while working. This opening offers an excellent opportunity for growth. For more information about NSM, please click here. We are looking for a wheel chair Technician in Woburn, Massachusetts.

This opening offers a wonderful opportunity for growth. NSM’s Technicians have the opportunity to apply for a program and earn their ATP while working. For additional information on NSM, please visit www.nsm-seating.com.

Qualifications:
This position is full time and requires someone who is dedicated and punctual. Technicians coordinate with the Branch Manager and administrative staff to ensure timely order, receipt, assembly, and delivery of seating and mobility positioning systems. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and the ability to work with their hands, work with customers, and handle administrative tasks.

Responsibilities/Tasks:
• Assembles seating and mobility equipment in a timely manner. Makes necessary equipment modifications to prepare goods for delivery to the patient. Responds to service calls and makes repairs as needed in the office and in the field.
• Delivers equipment as directed by the Branch Manager. Assists the Rehab Technology Specialist with fitting adjustment and equipment modification to ensure the best possible product for the patient.
• Responsible for all shipping and receiving duties related to daily operations. Ensures timely receipt through tracking of purchase orders and maintains communication with vendors on orders received with damaged or missing goods.
• Attends seating clinics with the Rehab Technology Specialist as necessary to assist with evaluations, modifications and deliveries.
• Provides inventory control for all special orders and stock items in the office. Maintains shop area in a neat and organized manner to insure proper care of equipment. Assists with quarterly physical count of inventory goods.
• Assists in the timely completion of work orders, which may involve but is not limited to, research of components, calculation and extension of equipment price and preparation of quotes for patients, referral sources and insurance companies.
• Maintains Automobile Log on company vehicles. Ensures Branch Manager is informed of needed repairs and maintenance. Obtains estimates for said repairs and schedules needed work.

Apply Here

Wheelchair Technician / San Diego, CA

NSM is a progressive, growth-oriented corporation in need of a full time Technician. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more. NSM’s Technicians have the opportunity to apply for a program and earn their ATP while working. This opening offers an excellent opportunity for growth. For more information about NSM, please click here. We are looking for a wheel chair Technician in San Diego, California.

This opening offers a wonderful opportunity for growth. NSM’s Technicians have the opportunity to apply for a program and earn their ATP while working. For additional information on NSM, please visit www.nsm-seating.com.

Qualifications:
This position is full time and requires someone who is dedicated and punctual. Technicians coordinate with the Branch Manager and administrative staff to ensure timely order, receipt, assembly, and delivery of seating and mobility positioning systems. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and the ability to work with their hands, work with customers, and handle administrative tasks.

Responsibilities/Tasks:
• Assembles seating and mobility equipment in a timely manner. Makes necessary equipment modifications to prepare goods for delivery to the patient. Responds to service calls and makes repairs as needed in the office and in the field.
• Delivers equipment as directed by the Branch Manager. Assists the Rehab Technology Specialist with fitting adjustment and equipment modification to ensure the best possible product for the patient.
• Responsible for all shipping and receiving duties related to daily operations. Ensures timely receipt through tracking of purchase orders and maintains communication with vendors on orders received with damaged or missing goods.
• Attends seating clinics with the Rehab Technology Specialist as necessary to assist with evaluations, modifications and deliveries.
• Provides inventory control for all special orders and stock items in the office. Maintains shop area in a neat and organized manner to insure proper care of equipment. Assists with quarterly physical count of inventory goods.
• Assists in the timely completion of work orders, which may involve but is not limited to, research of components, calculation and extension of equipment price and preparation of quotes for patients, referral sources and insurance companies.
• Maintains Automobile Log on company vehicles. Ensures Branch Manager is informed of needed repairs and maintenance. Obtains estimates for said repairs and schedules needed work.

Apply Here

Wheelchair Technician / Natick MA

NSM is a progressive, growth-oriented corporation in need of a full time Technician. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more. NSM’s Technicians have the opportunity to apply for a program and earn their ATP while working. This opening offers an excellent opportunity for growth. For more information about NSM, please click here. We are looking for a wheel chair Technician in Natick, Massachusetts.

This opening offers a wonderful opportunity for growth. NSM’s Technicians have the opportunity to apply for a program and earn their ATP while working. For additional information on NSM, please visit www.nsm-seating.com.

Qualifications:
This position is full time and requires someone who is dedicated and punctual. Technicians coordinate with the Branch Manager and administrative staff to ensure timely order, receipt, assembly, and delivery of seating and mobility positioning systems. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and the ability to work with their hands, work with customers, and handle administrative tasks.

Responsibilities/Tasks:
• Assembles seating and mobility equipment in a timely manner. Makes necessary equipment modifications to prepare goods for delivery to the patient. Responds to service calls and makes repairs as needed in the office and in the field.
• Delivers equipment as directed by the Branch Manager. Assists the Rehab Technology Specialist with fitting adjustment and equipment modification to ensure the best possible product for the patient.
• Responsible for all shipping and receiving duties related to daily operations. Ensures timely receipt through tracking of purchase orders and maintains communication with vendors on orders received with damaged or missing goods.
• Attends seating clinics with the Rehab Technology Specialist as necessary to assist with evaluations, modifications and deliveries.
• Provides inventory control for all special orders and stock items in the office. Maintains shop area in a neat and organized manner to insure proper care of equipment. Assists with quarterly physical count of inventory goods.
• Assists in the timely completion of work orders, which may involve but is not limited to, research of components, calculation and extension of equipment price and preparation of quotes for patients, referral sources and insurance companies.
• Maintains Automobile Log on company vehicles. Ensures Branch Manager is informed of needed repairs and maintenance. Obtains estimates for said repairs and schedules needed work.

Apply Here