Reimbursement (Collections) / Newington, CT

National Seating & Mobility, Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country.

Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist. We are a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more.

The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. This full time Reimbursement (Collections) specialist, at our Newington office, is responsible for timely submission of quality claims and collection of outstanding AR. The position requires someone who is dedicated and punctual. The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills.

Responsibilities/Tasks :
• Works under direct supervision of a Reimbursement Supervisor.
• Follows-up on claims after initial billing is conducted by the Claims Specialist.
• Prepares and submits re-billed electronic and hard-copy claims to payers.
• Enters information into NSM’s proprietary billing and collection system as well as into ePremis, the electronic billing software.
• Ensures that NSM bills claims correctly the first time and that all applicable local, state, and federal requirements are met.
• Performs insurance/billing clerical duties, including review and verification of patient account information against insurance program specifications.
• Resolves routine patient billing inquiries and problems, follows-up on balances due from insurance companies and types invoices to insurance companies.
• Enters data electronically to process charges, payments, denials and adjustments.
• Performs other billing functions as outlined in pertinent policy and procedure documents.

Job Requirements :
• High School Diploma or G.E.D.
• 1-2 years related medical billing or collections experience, or equivalent education/certification, required
• Knowledge of medical billing and insurance claim filing a must
• Detail oriented, with ability to multi-task
• Strong Data Entry skills
• Ability to adhere to the Attendance Policy
• Drug test and background check

Please click here to get further details about our company.

Apply Here

Reimbursement Supervisor / Chattanooga, TN

National Seating & Mobility, Inc.(NSM) is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist. We are a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more.

Position Summary :
The Reimbursement Supervisor at our Chattanooga Operations office is responsible for assisting the Reimbursement Team Manager. Supervisor will be responsible for all administrative functions for their respective team and assisting in the monitoring of the work of the Reimbursement Specialists.
The Supervisor will act as the Team Manager when the Team Manager is not present. Will act as a resource for the Reimbursement Specialists by answering questions, providing training and ensuring all work assigned to their team is completed to meet the expectations set by the Vice President of Reimbursement.

Responsibilities/Tasks :
• Monitor and review Aged A/R
• Maintain and monitor Payroll/Attendance, including Time Adjustments, Time-off Requests, Overtime and Bi-weekly Payroll Reports.
• Review and process Write Off Requests.
• Research payer issues when identified by collector as problematic. Present proposed solution to Quality Assurance Supervisor to resolve.
• Coordinate with the Quality Assurance Team in training and auditing of new employees.
• Assist with collections coverage when needed due to absences, vacations, etc.
• First level for employee questions relating to job functions in collections. Collector meetings for individual questions.
• Distribute updated Payer information as needed when received from Team Manager, QA or Payer Relations Team.
• Monitor Productivity Reports.
• Other duties as assigned.

This position is full time and requires someone who is dedicated and punctual. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and be detail oriented.

Qualifications to be considered for this position includes the following :
• 3+ years medical collections background in a medical office, doctor office, hospital or similar setting.
• Knowledge of government payer regulations desired.
• Prior DME experience a plus.
• Knowledge of ICD 9 codes and medical terminology.
• Extensive working knowledge of billing and collections for Medicare, Medicaid and commercial payers.
• Computer savvy, working knowledge of Word, Excel, Outlook, and Internet Research.
• Attention to detail, organized and multi-task ability.
• Good written and verbal skills.
• Ability to work alone or in a team environment.
• High school diploma or equivalent certificate required.
• Drug test and background check.
We recommend that you visit our website at www.nsm-seating.com to get further details about our company.

Apply Here

Billing Claims Specialist / Salt Lake City

National Seating & Mobility, Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

We are a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off, and more. This full time position at our Salt Lake City branch requires someone who is dedicated and punctual. The ability to multi-task and creatively problem solve are essential.

The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. The Billing Claims Specialist is responsible for preparing and submitting timely and accurate initial claims (to include initial claims on rental orders) to payers following prescribed policies and procedures.

Responsibilities/Tasks :
• Works under direct supervision of billing supervisor.
• Responsible for preparing and submitting timely and accurate initial claims (to include initial claims on rental orders) to payers following prescribed policies and procedures.
• Performs audits of branch billing packets prior to billing to ensure all information is accurate and complete.
• Prepares and submits initial electronic and hard-copy claims to payers.
• Enters information into NSM’s proprietary billing and collection system as well as into ePremis, the electronic billing software.
• Ensures that NSM bills claims correctly the first time and that all applicable local, state, and federal requirements are met.
• Performs insurance/billing clerical duties, including review and verification of patient account information against insurance program specifications.
• Resolves routine patient billing inquiries and problems, follows-up on balances due from insurance companies, and types invoices to insurance companies.
• Enters data electronically to process charges, payments, denials and adjustments.
• Performs other billing functions as outlined in pertinent policy and procedure documents.

Job Requirements :
• High School Diploma or G.E.D.
• 1-2 years related medical billing or collections experience, or equivalent education/certification, required
• Knowledge of medical billing and insurance claim filing a must
• Detail oriented, with ability to multi-task
• Strong Data Entry skills
• Ability to adhere to the Attendance Policy
• Drug test and background check
We recommend that you visit our website at www.nsm-seating.com to get further details about our company.

Apply Here

Reimbursement (Collections) / Chattanooga, TN

National Seating & Mobility, Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country.

Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist. We are a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more.

The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. This full time Reimbursement (Collections) specialist, at our Chattanooga Operations office, is responsible for timely submission of quality claims and collection of outstanding AR. The position requires someone who is dedicated and punctual. The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills.

Responsibilities/Tasks :
• Works under direct supervision of a Reimbursement Supervisor.
• Follows-up on claims after initial billing is conducted by the Claims Specialist.
• Prepares and submits re-billed electronic and hard-copy claims to payers.
• Enters information into NSM’s proprietary billing and collection system as well as into ePremis, the electronic billing software.
• Ensures that NSM bills claims correctly the first time and that all applicable local, state, and federal requirements are met.
• Performs insurance/billing clerical duties, including review and verification of patient account information against insurance program specifications.
• Resolves routine patient billing inquiries and problems, follows-up on balances due from insurance companies and types invoices to insurance companies.
• Enters data electronically to process charges, payments, denials and adjustments.
• Performs other billing functions as outlined in pertinent policy and procedure documents.

Job Requirements :
• High School Diploma or G.E.D.
• 1-2 years related medical billing or collections experience, or equivalent education/certification, required
• Knowledge of medical billing and insurance claim filing a must
• Detail oriented, with ability to multi-task
• Strong Data Entry skills
• Ability to adhere to the Attendance Policy
• Drug test and background check

Please click here to get further details about our company.

Apply Here

Customer Service Representative (CSR) / Ft Wayne, IN

National Seating & Mobility (NSM) Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need nationwide. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

NSM is a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more. For additional information about NSM, please click here.

This full-time position, located in our Ft. Wayne branch, requires someone who is dedicated and punctual.The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. This position involves timely follow-up with paperwork, scheduling and client phone calls. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism.

Responsibilities/Tasks :
• Answering incoming calls from clients regarding repairs, scheduling, order status, and new equipment requests. Many of these calls will require action beyond taking a message. This position requires the ability to decipher information and schedules for accurate follow through to the next step.
• Placing calls regarding scheduling of repairs, scheduling of appointments, and obtaining missing information.
• Reviewing reports for order status and taking action when necessary.
• Receiving products and ensuring the accuracy of those goods. Following up with manufactures on a daily basis regarding products received.
• Assisting with cleaning equipment and keeping the warehouse organized.
• Maintaining the office supplies and stock in an organized manner.
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements :
• High School Diploma or G.E.D.
• Type a minimum of 45wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here

Processor / Birmingham, AL

National Seating & Mobility, Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

We are a progressive, growth-oriented corporation in need of a full time Insurance Funding Specialist, or Processor for our Birmingham branch office. We offer a competitive compensation and benefits package that includes medical, dental, paid time off and more.

As a Processor, you will coordinate with the Customer Service Representatives, contracted clients, Branch Managers, Director of Processing, and other office support personnel to ensure all operational procedures are completed in accordance with company policy and within expected time frames. You will also be responsible for gathering information pertinent to funding packages and ensuring all documentation is in place in order to obtain proper authorizations for equipment orders.

Additional duties and responsibilities include but are not limited to : 
• Ensure all client information is correct and is input into the work orders
• Verify client benefits
• Entering payer requirements
• Notifying client of financial responsibility (if applicable )
• Meeting deadlines set forth by management
• Adapt to change in a continuously evolving environment
• Follow up with payer sources in order to obtain timely authorizations by working various reports
• Performs any related job duties assigned by the Branch Manager or Director of Processing
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements:
• High School Diploma or G.E.D.
• Type a minimum of 45wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here

Payer Relations Manager/ Chattanooga, TN

National Seating & Mobility, Inc.(NSM) is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist. We are a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more.

Summary of Position :
The Payer Relations Manager overseas the all inventory management aspects of the payer relations team. This includes the overall team dashboard reporting process, credentialing functions and all payer relations specific functions. Reporting and communicating out proactively to senior field operations is a critical component of the role. Manager works closely with supervisors of the credentialing and payer relations teams on a daily basis to support, lead and mentor the entire payer relations team in Chattanooga.
Will work closely with payers and NSM employees to resolve reimbursement problems and will oversee the payer audits NSM receives to ensure a timely and accurate response. This position relies upon experience, good judgment, team/project management skills, effective communication and organizational skills. This position also demonstrates the ability to execute and accomplish goals set forth by the organization.

Responsibilities/Tasks :
• Responsible for all inventory management aspects of the payer relations team.
• Monitors overall team dashboard reporting process, credentialing functions and all payer relations specific functions managed via email box intake and KACE ticket processing.
• Works closely with payers to ensure proper understanding of payer’s guidelines, contractual terms and the processing of NSM’s claims. Works to resolve improper reimbursement as well as ensuring we are billing per the payers guidelines, to ensure proper reimbursement and compliance with payer and state regulations as well as NSM’s policies and procedures.
• Examines payer aged AR to identify additional training opportunities and/or payer problems.
• Works with other department managers on identified training needs to ensure proper understanding of payer guidelines, contractual terms, and reimbursement methodology, and NSM’s policies and procedures.
• Works with payers to ensure proper understanding of payer guidelines, contractual terms, and processing of NSM’s claims.
• Assumes other duties and responsibilities as assigned.
This position is full time and requires someone who is dedicated and punctual. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and be detail oriented.

Qualifications to be considered for this position includes the following :
• High School Diploma or equivalency certificate required. Associates Degree or Bachelor’s Degree preferred.
• Two+ years supervisory experience with accounts receivable or related field is required. Hospital/physician patient accounts receivable management experience is preferred. A compressive understanding of Medicare, Medicaid, and commercial insurance billing and collections practices, procedures, and contractual terminology is desired.
• Experience working with healthcare billing software highly desirable.
• A working knowledge of HIPAA compliant standards as they apply to healthcare billing and collections.
• Ability to learn quickly and interpret payer/state specific billing and collections requirements to ensure compliance.
• Excellent problem solving skills.
• Strong communication and organizational skills for directing, delegating and supervising personnel required. Demonstrates good judgment.
• Working knowledge of Microsoft Word and Excel required. Working knowledge of Access desirable.
Click here to get further details about our company.

Apply Here

Wheelchair Technician / Chatsworth, CA

National Seating & Mobility (NSM) Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

NSM is a progressive, growth-oriented corporation in need of a full time Wheelchair Technician. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more. NSM’s Technicians have the opportunity to apply for a program and earn their ATP while working. This opening offers an excellent opportunity for growth. For more information about NSM, please click here.

Qualifications :
This full time position at our Chatsworth branch requires someone who is dedicated and punctual. Technicians coordinate with the Branch Manager and administrative staff to ensure timely order, receipt, assembly and delivery of seating and mobility positioning systems. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and the ability to work with their hands, work with customers and handle administrative tasks.

Responsibilities/Tasks :
• Assembles seating and mobility equipment in a timely manner. Makes necessary equipment modifications to prepare goods for delivery to the patient. Responds to service calls and makes repairs as needed in the office and in the field.
• Delivers equipment as directed by the Branch Manager. Assists the Rehab Technology Specialist with fitting adjustment and equipment modification to ensure the best possible product for the patient.
• Responsible for all shipping and receiving duties related to daily operations. Ensures timely receipt through tracking of purchase orders and maintains communication with vendors on orders received with damaged or missing goods.
• Attends seating clinics with the Rehab Technology Specialist as necessary to assist with evaluations, modifications and deliveries.
• Provides inventory control for all special orders and stock items in the office. Maintains shop area in a neat and organized manner to insure proper care of equipment. Assists with quarterly physical count of inventory goods.
• Assists in the timely completion of work orders, which may involve but is not limited to, research of components, calculation and extension of equipment price and preparation of quotes for patients, referral sources and insurance companies.
• Maintains Automobile Log on company vehicles.
• Ensures Branch Manager is informed of needed repairs and maintenance.
• Obtains estimates for said repairs and schedules needed work.

Apply Here

Wheelchair Technician / Redlands, CA

National Seating & Mobility (NSM) Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

NSM is a progressive, growth-oriented corporation in need of a full time Wheelchair Technician. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more. NSM’s Technicians have the opportunity to apply for a program and earn their ATP while working. This opening offers an excellent opportunity for growth. For more information about NSM, please click here.

Qualifications :
This full time position at our Redlands branch requires someone who is dedicated and punctual. Technicians coordinate with the Branch Manager and administrative staff to ensure timely order, receipt, assembly and delivery of seating and mobility positioning systems. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and the ability to work with their hands, work with customers and handle administrative tasks.

Responsibilities/Tasks :
• Assembles seating and mobility equipment in a timely manner. Makes necessary equipment modifications to prepare goods for delivery to the patient. Responds to service calls and makes repairs as needed in the office and in the field.
• Delivers equipment as directed by the Branch Manager. Assists the Rehab Technology Specialist with fitting adjustment and equipment modification to ensure the best possible product for the patient.
• Responsible for all shipping and receiving duties related to daily operations. Ensures timely receipt through tracking of purchase orders and maintains communication with vendors on orders received with damaged or missing goods.
• Attends seating clinics with the Rehab Technology Specialist as necessary to assist with evaluations, modifications and deliveries.
• Provides inventory control for all special orders and stock items in the office. Maintains shop area in a neat and organized manner to insure proper care of equipment. Assists with quarterly physical count of inventory goods.
• Assists in the timely completion of work orders, which may involve but is not limited to, research of components, calculation and extension of equipment price and preparation of quotes for patients, referral sources and insurance companies.
• Maintains Automobile Log on company vehicles.
• Ensures Branch Manager is informed of needed repairs and maintenance.
• Obtains estimates for said repairs and schedules needed work.

Apply Here

Wheelchair Technician / Charleston, SC

National Seating & Mobility (NSM) Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

NSM is a progressive, growth-oriented corporation in need of a full time Wheelchair Technician. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more. NSM’s Technicians have the opportunity to apply for a program and earn their ATP while working. This opening offers an excellent opportunity for growth. For more information about NSM, please click here.

Qualifications :
This full time position at our Charleston  branch requires someone who is dedicated and punctual. Technicians coordinate with the Branch Manager and administrative staff to ensure timely order, receipt, assembly and delivery of seating and mobility positioning systems. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and the ability to work with their hands, work with customers and handle administrative tasks.

Responsibilities/Tasks :
• Assembles seating and mobility equipment in a timely manner. Makes necessary equipment modifications to prepare goods for delivery to the patient. Responds to service calls and makes repairs as needed in the office and in the field.
• Delivers equipment as directed by the Branch Manager. Assists the Rehab Technology Specialist with fitting adjustment and equipment modification to ensure the best possible product for the patient.
• Responsible for all shipping and receiving duties related to daily operations. Ensures timely receipt through tracking of purchase orders and maintains communication with vendors on orders received with damaged or missing goods.
• Attends seating clinics with the Rehab Technology Specialist as necessary to assist with evaluations, modifications and deliveries.
• Provides inventory control for all special orders and stock items in the office. Maintains shop area in a neat and organized manner to insure proper care of equipment. Assists with quarterly physical count of inventory goods.
• Assists in the timely completion of work orders, which may involve but is not limited to, research of components, calculation and extension of equipment price and preparation of quotes for patients, referral sources and insurance companies.
• Maintains Automobile Log on company vehicles.
• Ensures Branch Manager is informed of needed repairs and maintenance.
• Obtains estimates for said repairs and schedules needed work.

Apply Here