National Seating & Mobility, Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist. We are a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more. For more information about NSM, please click here.
As a Regional Processing Supervisor, you will oversee and manage all aspects and functions of the Regional Processing Center. This position ensures that the performance of the Processing Department is at or above NSM’s standards. Previous Experience with DME or Rehab Equipment is Required.
High Level Overview of Duties and Responsibilities :
•Manages transaction cycle, making certain that all necessary steps are taken in the appropriate order ensuring timeliness of process.
•Manages number of days necessary to complete steps in the processing of a work order. This includes the number of days necessary to get the work order submitted to the payer source and the number of days necessary to get the authorization for the equipment or services from the payer source.
•Manages Processors, mentors new Processors and monitors productivity set forth by their job description.
•Directs workloads of employees, shifting responsibilities when necessary.
•Works with Billing Dept. to minimize Missing Information Requests (MIR) and works MIR report on a weekly basis in order to maintain a level of standard set forth by NSM policy.
•Responsible for employee and client conflict resolution. If resolution cannot be achieved, passes issue to appropriate level of authority.
•Assists Processors in gathering information pertinent to the funding package and ensuring that all documentation is in place in order to obtain proper authorizations for equipment.
•Responsible for payroll / administrative function for all hub and branch employees including RTS.
•Performs any job related duties assigned to him/her. Carries out all expectations in a professional manner and with minimal supervision.
•Responsible for continuing education related to job duties, i.e.: NSM’s current and/or new policies and procedures on the WAN, completing any Learning Links or University of NSM courses and state payer seminars when applicable.
• Bilingual in English and Spanish preferred
• Drug test and background check