Wheelchair Technician / Lombard, IL

National Seating & Mobility (NSM) Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

NSM is a progressive, growth-oriented corporation in need of a full time Wheelchair Technician. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more. NSM’s Technicians have the opportunity to apply for a program and earn their ATP while working. This opening offers an excellent opportunity for growth. For more information about NSM, please click here.

Qualifications :
This full time position at our Savannah branch requires someone who is dedicated and punctual. Technicians coordinate with the Branch Manager and administrative staff to ensure timely order, receipt, assembly and delivery of seating and mobility positioning systems. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and the ability to work with their hands, work with customers and handle administrative tasks.

Responsibilities/Tasks :
• Assembles seating and mobility equipment in a timely manner. Makes necessary equipment modifications to prepare goods for delivery to the patient. Responds to service calls and makes repairs as needed in the office and in the field.
• Delivers equipment as directed by the Branch Manager. Assists the Rehab Technology Specialist with fitting adjustment and equipment modification to ensure the best possible product for the patient.
• Responsible for all shipping and receiving duties related to daily operations. Ensures timely receipt through tracking of purchase orders and maintains communication with vendors on orders received with damaged or missing goods.
• Attends seating clinics with the Rehab Technology Specialist as necessary to assist with evaluations, modifications and deliveries.
• Provides inventory control for all special orders and stock items in the office. Maintains shop area in a neat and organized manner to insure proper care of equipment. Assists with quarterly physical count of inventory goods.
• Assists in the timely completion of work orders, which may involve but is not limited to, research of components, calculation and extension of equipment price and preparation of quotes for patients, referral sources and insurance companies.
• Maintains Automobile Log on company vehicles.
• Ensures Branch Manager is informed of needed repairs and maintenance.
• Obtains estimates for said repairs and schedules needed work.

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Office Administrator / Austin, TX

National Seating & Mobility, Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country.

Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist. We are a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more.

The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. This full time Reimbursement (Collections) specialist, at our Austin office, is responsible for timely submission of quality claims and collection of outstanding AR. The position requires someone who is dedicated and punctual. The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills.

Statement of the Position:
The Office Administrator coordinates with the Branch Manager, Rehabilitation Technology
Supplier (RTS), Technician and other office support personnel to ensure all operational
procedures are completed in accordance with company policy and within expected time frames.
Provides office support and maintains ongoing liaison with referral sources and patients. Directs
the activity of and supervises office support personnel.

Minimum Job Requirements
High School Diploma or G.E.D.
Drug Test
Position Reports to:
Branch Manager

Duties and Responsibilities:
1. Answers phone calls and manages phone requests and inquiries in a helpful and
professional manner. Takes the initiative to bring inquiries to a conclusion where at all
possible, thereby avoiding return phone calls from the Branch Manager or RTSs.
Communicates with patients, parents, therapists and nurses to provide follow‐up on
pending orders. Accomplishes these duties by either performing them or by directing
office support staff to do so.
2. Coordinates with Branch Manager, RTS, office support staff and Technician to set
patient/referral source evaluation, delivery and repair appointments.
3. Assists in completion of work orders which may involve but is not limited to verification
that all necessary patient information is documented, calculation and extension of
equipment price, and preparation of quotes. Accepts delivery of goods when necessary.
4. Provides and/or obtains the necessary documentation for purchase order to include
verification of insurance, letter of medical necessity, assembly of funding package,
preparation and execution of assignment of benefits and receipt of any other
documentation required by each payer source.
5. Performs data entry of all pertinent information, including scanning documentation
received. Files documents and folders.
6. Assists with physical inventory at the direction of the Branch Manager. Provides
clerical support for preparation of inventory documentation.
7. Responsible for continuing education related to job duties, i.e. remaining informed
about and familiar with NSM’s current and/or new policies and procedures, checking
WNSM for new information on an ongoing basis, completing Learning Links and
attending courses or seminars as assigned by the Branch Manager.
8. Issues purchase orders. Provides tracking and necessary follow‐up on all purchase
orders to ensure timely receipt of equipment. Maintains communication with patient,
parents, therapist, doctor and/or nurse on pending orders.
9. Responsible for supply orders, monitors office expenses and reconciles Petty Cash
fund.
10. Performs any directly‐related job duties as assigned by the Branch Manager. Carries out
all position expectations in a professional manner.
The Office Administrator either performs these duties him or herself or directs support staff to
perform them. He/she provides direction and supervision for Customer Service
Representatives and Technicians.
Individuals will be expected to maintain a professional appearance and work
environment.
This job description in no way states or implies that these are the only duties to be
performed by this employee. He/She will be required to follow any other instructions and to
perform any other duties requested by his/her supervisor.

Please click here to get further details about our company.

Apply Here

Collection Supervisor / Newington, CT

National Seating & Mobility, Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country.

Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist. We are a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more.

The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. This full time Reimbursement (Collections) specialist, at our Newington office, is responsible for timely submission of quality claims and collection of outstanding AR. The position requires someone who is dedicated and punctual. The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills.

Responsibilities/Tasks :
• Works under direct supervision of a Reimbursement Supervisor.
• Follows-up on claims after initial billing is conducted by the Claims Specialist.
• Prepares and submits re-billed electronic and hard-copy claims to payers.
• Enters information into NSM’s proprietary billing and collection system as well as into ePremis, the electronic billing software.
• Ensures that NSM bills claims correctly the first time and that all applicable local, state, and federal requirements are met.
• Performs insurance/billing clerical duties, including review and verification of patient account information against insurance program specifications.
• Resolves routine patient billing inquiries and problems, follows-up on balances due from insurance companies and types invoices to insurance companies.
• Enters data electronically to process charges, payments, denials and adjustments.
• Performs other billing functions as outlined in pertinent policy and procedure documents.

Job Requirements :
• High School Diploma or G.E.D.
• 1-2 years related medical billing or collections experience, or equivalent education/certification, required
• Knowledge of medical billing and insurance claim filing a must
• Detail oriented, with ability to multi-task
• Strong Data Entry skills
• Ability to adhere to the Attendance Policy
• Drug test and background check

Please click here to get further details about our company.

Apply Here

General Manager / Atlanta, GA

National Seating & Mobility (NSM) Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

NSM is a progressive, growth-oriented corporation in need of a full time Wheelchair Technician. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more. NSM’s Technicians have the opportunity to apply for a program and earn their ATP while working. This opening offers an excellent opportunity for growth. For more information about NSM, please click here.

Statement of the Position:
Manages and assists the Branch Manager to ensure efficient and effective operations at the branch Atlanta, ensures that RTSs have the proper environment to maximize their efficiency and effectiveness in serving clients, and is responsible for branch’s client satisfaction, clinical, operational, and financial performance.
Minimum Job Requirements:
• High School Diploma or G.E.D.
• Drug Test clearance

Position Reports To:
• Branch Manager

Duties and Responsibilities:
1. Time Clock management.
2. Maintains and manages the “Not Here” report.
3. Responsible for purchasing and PQR of work orders.
4. Managing the scheduling of support staff, vacation requests and overtime.
5. Responsible for Assisting the RTS to increase productivity and overall Transaction cycle.
6. Interviewing, hiring and discipline actions of support staff.
7. Assists the RTS’s in timely completion of work orders.
8. Provides follow-up on work orders to ensure timely receipt and delivery.
9. Responsible for ensuring proper and timely delivery of equipment to client.
10. Coordinates with the Technician or Regional Processing Center, as necessary to prepare equipment for delivery.
11. Follows up, as necessary, to ensure client satisfaction.
12. Maintains knowledge and adheres to NSM’s policies and procedures including Infection Control and Equipment Management policies.
13. Provides support with physical inventory count as needed.
14. Ensures that all clients are properly served.
15. Ensures that administrative functions performed at the branch are completed properly and in a timely manner.
16. Manages and performs personnel functions for employees reporting to branch manager.
17. Managing the returns and warehouse organization to adhered to JCAHO requirements.
18. Improving Organizational Performance reporting.
19. Responsible for branch transaction cycle, revenue, margin and expenses

Position may be measured using the following performance standards:
• Branch satisfaction
• Failure rate of shipped products
• Timeliness as stated in the policy (TBD) or at the discretion of the Director of Clinical Operations
• Reduction in overall Transaction Cycle
• Revenue growth

Individuals will be expected to maintain a professional work environment at all times and may be limited to a certain amount of personal items at work stations. This job description in no way states or implies that these are the only duties to be performed by this employee. He/She will be required to follow any other instructions and to perform any other duties requested by his/her supervisor.

Apply Here

CSR – Funding Specialist / Portland, OR

National Seating & Mobility, Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

We are a progressive, growth-oriented corporation in need of a full time Insurance Funding Specialist, or Processor. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more.

As a Funding Specialist (Processor) for our Portland branch, you will coordinate with the Customer Service Representatives, contracted clients, Branch Managers, Director of Processing and other office support personnel, to ensure all operational procedures are completed in accordance with company policy and within expected time frames. You will also be responsible for gathering information pertinent to funding packages and ensuring that all documentation is in place in order to obtain proper authorizations for equipment orders.

The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. This position involves timely follow-up with paperwork, scheduling and client phone calls. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism.

Responsibilities/Tasks :
• Answering incoming calls from clients regarding repairs, scheduling, order status, and new equipment requests. Many of these calls will require action beyond taking a message. This position requires the ability to decipher information and schedules for accurate follow through to the next step.
• Placing calls regarding scheduling of repairs, scheduling of appointments, and obtaining missing information.
• Reviewing reports for order status and taking action when necessary.
• Receiving products and ensuring the accuracy of those goods. Following up with manufactures on a daily basis regarding products received.
• Assisting with cleaning equipment and keeping the warehouse organized.
• Maintaining the office supplies and stock in an organized manner.
• Carries out all position expectations in a professional manner and with minimal supervision.

Additional duties and responsibilities include but are not limited to :
• Ensure all client information is correct and is input into the work orders
• Verify client benefits
• Entering payer requirements
• Notifying client of financial responsibility (if applicable)
• Meeting deadlines set forth by management
• Adapt to change in a continuously evolving environment
• Follow up with payer sources in order to obtain timely authorizations by working various reports
• Performs any related job duties assigned by the Branch Manager or Director of Processing
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements:
• High School Diploma or G.E.D
• Type a minimum of 45wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here

Customer Service Representative / Salt Lake City, UT

National Seating & Mobility (NSM) Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need nationwide. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

NSM is a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more. For additional information about NSM, please click here.

This full-time position, located in our Salt Lake City branch, requires someone who is dedicated and punctual.The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. This position involves timely follow-up with paperwork, scheduling and client phone calls. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism.

Responsibilities/Tasks :
• Answering incoming calls from clients regarding repairs, scheduling, order status, and new equipment requests. Many of these calls will require action beyond taking a message. This position requires the ability to decipher information and schedules for accurate follow through to the next step.
• Placing calls regarding scheduling of repairs, scheduling of appointments, and obtaining missing information.
• Reviewing reports for order status and taking action when necessary.
• Receiving products and ensuring the accuracy of those goods. Following up with manufactures on a daily basis regarding products received.
• Assisting with cleaning equipment and keeping the warehouse organized.
• Maintaining the office supplies and stock in an organized manner.
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements :
• High School Diploma or G.E.D.
• Type a minimum of 45wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here

Customer Service Representative / Iowa City

National Seating & Mobility (NSM) Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need nationwide. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

NSM is a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more. For additional information about NSM, please click here.

This full-time position, located in our Iowa City branch, requires someone who is dedicated and punctual.The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. This position involves timely follow-up with paperwork, scheduling and client phone calls. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism.

Responsibilities/Tasks :
• Answering incoming calls from clients regarding repairs, scheduling, order status, and new equipment requests. Many of these calls will require action beyond taking a message. This position requires the ability to decipher information and schedules for accurate follow through to the next step.
• Placing calls regarding scheduling of repairs, scheduling of appointments, and obtaining missing information.
• Reviewing reports for order status and taking action when necessary.
• Receiving products and ensuring the accuracy of those goods. Following up with manufactures on a daily basis regarding products received.
• Assisting with cleaning equipment and keeping the warehouse organized.
• Maintaining the office supplies and stock in an organized manner.
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements :
• High School Diploma or G.E.D.
• Type a minimum of 45wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here

Customer Service Representative / Austin, TX

National Seating & Mobility (NSM) Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need nationwide. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

NSM is a progressive, growth-oriented corporation that offers competitive compensation and a benefits package that includes medical, dental, paid time off and more. For additional information about NSM, please click here.

This full-time position, located in our Austin branch, requires someone who is dedicated and punctual.The ability to multi-task and creatively problem solve are essential. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and strong organizational skills. This position involves timely follow-up with paperwork, scheduling and client phone calls. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism.

Responsibilities/Tasks :
• Answering incoming calls from clients regarding repairs, scheduling, order status, and new equipment requests. Many of these calls will require action beyond taking a message. This position requires the ability to decipher information and schedules for accurate follow through to the next step.
• Placing calls regarding scheduling of repairs, scheduling of appointments, and obtaining missing information.
• Reviewing reports for order status and taking action when necessary.
• Receiving products and ensuring the accuracy of those goods. Following up with manufactures on a daily basis regarding products received.
• Assisting with cleaning equipment and keeping the warehouse organized.
• Maintaining the office supplies and stock in an organized manner.
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements :
• High School Diploma or G.E.D.
• Type a minimum of 45wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here

Wheelchair Technician / Florence SC

National Seating & Mobility (NSM) Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

NSM is a progressive, growth-oriented corporation in need of a full time Wheelchair Technician. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more. NSM’s Technicians have the opportunity to apply for a program and earn their ATP while working. This opening offers an excellent opportunity for growth. For more information about NSM, please click here.

Qualifications :
This full time position requires someone who is dedicated and punctual. They will work remotely from Florence and report to the Greenville branch via phone. Technicians coordinate with the Branch Manager and administrative staff to ensure timely order, receipt, assembly and delivery of seating and mobility positioning systems. The nature of our industry calls for employees who can balance compassion and kindness with purpose and professionalism. The ideal candidate is a quick learner who can retain knowledge and training. The candidate should also demonstrate initiative and the ability to work with their hands, work with customers and handle administrative tasks.

Responsibilities/Tasks :
• Assembles seating and mobility equipment in a timely manner. Makes necessary equipment modifications to prepare goods for delivery to the patient. Responds to service calls and makes repairs as needed in the office and in the field.
• Delivers equipment as directed by the Branch Manager. Assists the Rehab Technology Specialist with fitting adjustment and equipment modification to ensure the best possible product for the patient.
• Responsible for all shipping and receiving duties related to daily operations. Ensures timely receipt through tracking of purchase orders and maintains communication with vendors on orders received with damaged or missing goods.
• Attends seating clinics with the Rehab Technology Specialist as necessary to assist with evaluations, modifications and deliveries.
• Provides inventory control for all special orders and stock items in the office. Maintains shop area in a neat and organized manner to insure proper care of equipment. Assists with quarterly physical count of inventory goods.
• Assists in the timely completion of work orders, which may involve but is not limited to, research of components, calculation and extension of equipment price and preparation of quotes for patients, referral sources and insurance companies.
• Maintains Automobile Log on company vehicles.
• Ensures Branch Manager is informed of needed repairs and maintenance.
• Obtains estimates for said repairs and schedules needed work.

Apply Here

Funding Specialist (Processor) / San Diego, CA

National Seating & Mobility, Inc. is a leader in the Durable Medical Equipment and Rehabilitation Technology Industry. We provide customized, adaptive seating systems to those in need across the country. Our mission is to provide our clients with the right chair and the best care to meet the long-term therapeutic needs prescribed by their physician and/or therapist.

We are a progressive, growth-oriented corporation in need of a full time Insurance Funding Specialist, or Processor. We offer competitive compensation and a benefits package that includes medical, dental, paid time off, and more.

As a Funding Specialist (Processor) for our San Diego branch, you will coordinate with the Customer Service Representatives, contracted clients, Branch Managers, Director of Processing and other office support personnel, to ensure all operational procedures are completed in accordance with company policy and within expected time frames. You will also be responsible for gathering information pertinent to funding packages and ensuring that all documentation is in place in order to obtain proper authorizations for equipment orders.

Additional duties and responsibilities include but are not limited to :
• Ensure all client information is correct and is input into the work orders
• Verify client benefits
• Entering payer requirements
• Notifying client of financial responsibility (if applicable)
• Meeting deadlines set forth by management
• Adapt to change in a continuously evolving environment
• Follow up with payer sources in order to obtain timely authorizations by working various reports
• Performs any related job duties assigned by the Branch Manager or Director of Processing
• Carries out all position expectations in a professional manner and with minimal supervision.

Job Requirements:
• High School Diploma or G.E.D
• Type a minimum of 45wpm
• Detail oriented
• Ability to multi-task
• Ability to adhere to the Attendance Policy
• Healthcare and/or administration background a plus
• Drug test and background check

Apply Here