“I recently evaluated a member for power mobility. Following the evaluation, it was determined he did not qualify, but I [moved forward] & discussed the possibility of purchasing a 4WW. The member said he was going through hard times and could not purchase a (4-Wheeled Walker) 4WW. Tony Nunez and Marsha Sloan took it upon themselves to help out the member and provide a 4WW free of charge. They also provided a meal for the member, who stated that he had not eaten all day.
If only you could have seen his gratitude. There wasn’t a dry eye in the place. I know how caring and compassionate they [Tony & Marsha] can be because I have worked with them for seven years.
This act of kindness and caring went above and beyond my expectations. Even though NSM is a business, I also see how your organization gives back to the community. On behalf of Kaiser Permanente, I want to thank Tony, Marsha and National Seating & Mobility (NSM). You truly make a difference.”
–Ross F. (Senior Physical Therapist at Kaiser Permanente)